About The Position

The Talent Development Specialist manages a caseload of participants and provides counseling, mentoring, and case management to support employment readiness, job placement, retention, advancement, and self-sufficiency. The role assesses participants’ competencies, work history, education, skills, abilities, and barriers to employment; helps participants identify solutions; and works with them to establish short- and long-term employment goals and plans. The specialist maintains information about local resources and employers, provides access to training, education, employment services, and advancement opportunities, and tracks participant accountability, attendance, and retention goals. The role also delivers classroom instruction and workshops, introduces participants to company and related learning tools, and maintains accurate participant records and follow-up documentation.

Requirements

  • Related associate degree from an accredited university or college, or equivalent work experience.
  • Related work experience.
  • Excellent verbal and written communication skills.
  • Demonstrated customer service skills.
  • Familiarity with the communities served and knowledge and understanding of local needs and resources.

Nice To Haves

  • One to three years of experience in workforce development or related programs preferred.

Responsibilities

  • Manage a caseload of participants and provide counseling, mentoring, and case management.
  • Assess participant competencies, work history, educational attainment, skills, abilities, and challenges to finding employment, and prompt participants to identify solutions.
  • Conduct regular individual meetings concerning job search, education, job retention, and job readiness.
  • Review available services with each participant and develop employment plans for short- and long-term goals.
  • Maintain information about area resources and employers.
  • Ensure participant accountability and attendance, and track employment retention goals.
  • Notify government agencies promptly when a participant loses employment or has reduced work hours.
  • Maintain scheduled periodic contact with participants in a variety of locations to assess job retention and advancement issues.
  • Provide information about training and jobs that can lead to advancement.
  • Monitor participant progress from referral through retention and advancement to support self-sufficiency.
  • Prepare and maintain accurate, current electronic and paper participant files, including service history and supportive services issued.
  • Facilitate access to training, education, employment services, and job-specific information, providing case management at an appropriate level.
  • Work with people from varied cultural, language, educational, and economic backgrounds in classroom settings.
  • Coordinate individual instruction in an orderly and professional manner.
  • Improve student job-readiness scores through workshops and deliver work-ready customers to staff.
  • Introduce company and other tools in the classroom, including Resume-Pro, Company Academy, General Education Diploma Academy, Money-Skill, and Project Chief Executive Officer.
  • Ensure participants complete and submit assignments as scheduled.
  • Follow up with students who are not engaged in classroom activities and document outreach in program systems.
  • Maintain student assessments in files and the student database.
  • Work effectively with teams, business customers, and other staff.
  • Perform additional duties as assigned.

Benefits

  • Extensive learning opportunities and networking programs.
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