RESEA Coordinator

Career Team•Waxahachie, TX

1d•Onsite

About The Position

Career Team is hiring a RESEA Coordinator to provide career counseling, intensive case management, and follow-up services to participants referred through the Reemployment Services & Eligibility Assessment (RESEA) Program. Participants are receiving unemployment benefits and need support finding employment, training, or education to help them become financially stable and employed. The position is onsite, full-time, and non-exempt, with 15% travel within the region. The listed salary range is $45,000–$55,000 per year. Career Team is a workforce development organization that combines technology with direct services to support job seekers. The RESEA Coordinator works with participants, delivers workshops and orientations, documents eligibility and services, and helps meet program benchmarks while complying with applicable policies and regulations.

Requirements

Bachelor’s degree in a related field and 1–2 years of work experience, or a satisfactory equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills and the ability to make well-considered decisions.
Ability to work with and relate to participants with cultural sensitivity, including in settings serving a culturally diverse customer base.
Computer literacy, including at minimum Microsoft Word, Excel, and Outlook, and ability to learn specialized databases and software systems.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet or exceed set goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, and oral and written communication skills.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual skills.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide case management services to RESEA participants selected to participate.
Lead RESEA workshops and orientations introducing participants to available programs and resources and covering topics such as resume building and interviewing.
Report participant non-compliance or eligibility issues to state unemployment insurance entities.
Enter data into Work In Texas, participant information systems, and other databases required by the One-Stop system.
Guide job seekers in preparing individual employment plans based on their occupational goals.
Counsel clients on available job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Follow eligibility documentation policies, procedures, and regulations; ensure case files contain required original or copied eligibility documents.
Maintain accurate individual case files for registered customers and ensure files meet compliance requirements.
Meet or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete all required reports.
Approach daily work with a “ZAG” mindset.
Perform other duties and projects as needed.