Repair and Maintenance - La Concha Resort

The Condado Collection

10d•Onsite

About The Position

Repair and Maintenance at La Concha Resort is responsible for maintaining, diagnosing, and repairing hotel equipment, systems, and facilities, including guest rooms, public areas, and service areas. The role supports engineering services that affect the guest experience and associates’ working conditions, responds promptly to maintenance requests, and helps resolve problems efficiently while maintaining company standards, quality expectations, and compliance with applicable regulations. The position requires hospitality orientation, experience in at least one relevant maintenance specialty, physical ability to perform demanding tasks, and flexibility to work nights, weekends, and holidays. Strong Spanish and English communication skills are required. The Condado Collection describes itself as an equal-opportunity employer committed to a diverse, inclusive, and people-centered workplace.

Requirements

Hospitality-oriented.
Experience in one or more of the following areas: air conditioning and refrigeration, electrical work, mechanics, pneumatic/electronic and control systems, plumbing, carpentry and finishes, kitchen equipment, or general building maintenance.
Ability to lift heavy objects, bend, squat, stretch, stand for 2 to 3 hours continuously, and lift up to 60 pounds.
Ability to work quickly and efficiently, especially under pressure.
Availability to work a flexible schedule, including nights, weekends, and holidays.
Good communication skills in Spanish and English.

Responsibilities

Maintain, diagnose, and repair hotel equipment, systems, and facilities, including guest rooms, public areas, and service areas.
Respond promptly to maintenance requests from guests and employees.
Support and improve engineering services addressing issues that affect guest experience and associates’ working conditions.
Analyze problems and develop action plans to resolve them quickly, including obtaining materials and replacement parts and coordinating schedules.
Anticipate and communicate replenishment and inventory needs for tools, materials, and spare parts.
Ensure compliance with company standards, quality expectations, and applicable regulations.
Maintain accurate maintenance records and logs of completed work.
Follow company policies and safety procedures; promptly report accidents, injuries, and unsafe conditions.
Participate in safety training programs and promote a culture of safety awareness.
Maintain positive working relationships with colleagues and support the team in achieving shared goals.
Maintain a clean and professional uniform and personal appearance.
Keep proprietary information confidential.
Perform other duties as requested by supervisors.