Rental Sales Representative

Ryder•Milwaukee, WI
•Onsite

About The Position

The Rental Sales Representative is the front-line sales agent for renting vehicles to current lease and commercial rental accounts, prospective commercial rental customers, and consumer households. The role works across Sales, Marketing, Operations, and Asset Management, using customer communication and relationship-building skills. This fast-paced program provides exposure to multiple aspects of the business and opportunities to develop a career in sales, operations, or management. The position is based at the West Allis, Milwaukee shop, with a first-shift, Monday–Friday schedule. Rotational Saturdays may apply depending on branch location and hours. The role may also require voluntary, schedule-based on-call work as determined by the supervisor. Pay is hourly and paid weekly; overtime is available. The position is DOT regulated, and the posting lists no DOT qualification requirement.

Requirements

  • High school diploma or GED.
  • At least one year of sales experience.
  • Strong verbal and written communication skills, including the ability to communicate effectively and achieve the desired effect.
  • Goal-oriented, results-driven, assertive, and able to handle ambiguity.
  • Initiative, high energy, and a self-motivated, self-directed approach.
  • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
  • Ability to focus on multiple projects and activities simultaneously and excel in a fast-paced environment.
  • Ability to develop and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Customer service skills.

Responsibilities

  • Handle inbound sales calls and outbound sales solicitation.
  • Execute the business unit’s marketing plan and maintain accurate information in the company marketing database.
  • Maximize rental rate opportunities in the marketplace and generate rental, lease, and used-vehicle sales leads.
  • Maintain and expand relationships with existing customers and drive profitable revenue growth.
  • Coordinate inventory levels to meet customer demand and maximize operational effectiveness.
  • Manage the profitability, operations, and asset management of a rental location.
  • Coordinate with Maintenance, Asset Management, Sales, and Marketing to support customer satisfaction.
  • Maintain compliance with company and applicable local, state, federal, and other regulatory requirements.
  • Monitor marketplace conditions to maximize rental fleet utilization.
  • Maintain satisfaction for internal and external customers and resolve customer concerns, issues, and disputes.
  • Build constructive relationships, remain composed in stressful situations, and clearly explain Ryder’s products and services.
  • Perform the On-Call Representative role when required by scheduling, and perform other duties as assigned.

Benefits

  • Comprehensive medical, prescription, dental, vision, life, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, and family and parental leave.
  • Tax-advantaged 401(k) retirement savings plan with employer match.
  • RyderShares discount.
  • Competitive pay and overtime availability.
  • Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.
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