Rental Sales Representative

Ryder Supply Chain Solutions • Livonia, MI

23h • $22 - $23 • Onsite

About The Position

The Rental Sales Representative serves as the front-line sales agent for vehicle rentals to current lease and commercial rental accounts, potential commercial rental customers, and consumer households. The role works across Sales, Marketing, Operations, and Asset Management, using customer communication and relationship-building skills in a fast-paced business unit. It offers exposure to the transportation and logistics industry and opportunities to develop a career in sales, operations, or management based on performance.

The position is based at the Livonia, Michigan shop and is scheduled for first shift, Monday through Friday, with rotational Saturdays depending on branch location and hours. The role is hourly and paid weekly, with stated pay of $22.00–$23.00 per hour and potential overtime. On-call representative duties may be performed voluntarily or as determined by scheduling. The role is not DOT-regulated.

Requirements

• High school diploma or GED.
• At least one year of sales experience.
• Strong verbal and written communication skills, including the ability to communicate effectively to achieve desired outcomes.
• Goal-oriented, results-driven, assertive, and able to deal with ambiguity.
• High initiative, energy, self-motivation, and ability to work independently.
• Ability to manage multiple assignments, set priorities, adapt to changing conditions, and focus on multiple projects simultaneously.
• Flexibility and ability to excel in a fast-paced environment.
• Ability to create and maintain professional relationships across organizational levels and with customers.
• Demonstrated customer-service skills.

Responsibilities

• Handle inbound sales calls and outbound solicitation.
• Execute the business unit’s marketing plan and maintain accurate information in the company’s marketing database.
• Maximize rate opportunities in the marketplace and generate rental, lease, and used-vehicle sales leads.
• Maintain and expand relationships with existing customers.
• Coordinate inventory levels to meet customer demand and improve operational effectiveness.
• Execute sales and marketing initiatives to meet Ryder’s market-share objectives.
• Manage the profitability, operations, and assets of a rental location.
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to support customer satisfaction.
• Maintain compliance with company policies and applicable local, state, federal, and other regulatory requirements.
• Understand marketplace conditions to maximize rental-fleet utilization.
• Grow profitable revenue by maintaining and developing customer relationships.
• Support satisfaction for internal and external customers and resolve customer concerns, issues, and disputes.
• Build effective relationships with internal and external customers, remain composed in stressful situations, and clearly explain Ryder’s products and services.
• Perform on-call representative duties when voluntary or assigned through scheduling, and perform other duties as assigned.

Benefits

• Comprehensive medical, prescription, dental, vision, life, and disability insurance options for full-time positions.
• Paid time off for vacation, illness, bereavement, and family and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• RyderShares discount.
• Competitive pay and potential overtime.
• Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on level and position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED