Rental Sales Representative

Ryder • South Boston, MA

2d • $22 - $23 • Onsite

About The Position

The Rental Sales Representative serves as a front-line sales agent for vehicle rentals to current lease and commercial rental accounts, prospective commercial rental customers, and consumers. The role works across Sales, Marketing, Operations, and Asset Management, using customer communication and relationship-building skills to support a fast-paced rental business. It offers industry experience and opportunities to develop a career in sales, operations, or management, with advancement based on performance.

The position is based at the South Boston, Massachusetts shop and follows a first-shift, Monday–Friday schedule, with rotational Saturdays depending on branch location and hours. The role is hourly and paid weekly, with overtime available. The representative may also serve as an On-Call Representative on a voluntary basis and according to scheduling determined by the supervisor.

Requirements

• High school diploma or GED.
• At least one year of sales experience.
• Strong verbal and written communication skills, including the ability to communicate effectively and achieve the desired effect.
• Goal-oriented, results-driven, assertive, and able to deal with ambiguity.
• High initiative, energy, self-motivation, and self-direction.
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
• Ability to focus on multiple projects and activities simultaneously.
• Flexibility and ability to excel in a fast-paced environment.
• Ability to create and maintain professional relationships at all organizational levels, including peers, work groups, customers, and supervisors.
• Demonstrated customer service skills.

Responsibilities

• Handle the sales process for inbound calls and outbound solicitation.
• Execute the business unit’s marketing plan and maintain accurate information in the company’s marketing database.
• Maximize rate opportunities in the marketplace and generate rental, lease, and used-vehicle sales leads.
• Maintain and expand relationships with existing customers.
• Coordinate inventory levels to meet customer demand and maximize operational effectiveness.
• Support the rental location’s profitability, operations, and asset management.
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to support customer satisfaction.
• Maintain compliance with company and applicable local, state, federal, and other regulatory requirements.
• Monitor marketplace conditions to maximize rental fleet utilization.
• Grow profitable revenue by maintaining and developing customer relationships.
• Support satisfaction for internal and external customers and resolve customer concerns, issues, and disputes.
• Build effective working relationships with internal and external customers, remain composed in stressful situations, and clearly communicate Ryder’s products and services.
• Perform On-Call Representative duties when applicable based on voluntary participation and supervisor-determined scheduling.
• Perform other duties as assigned.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• RyderShares discount.
• Hourly pay with overtime; the posting also states the position may be eligible for an annual bonus, commission, and/or long-term incentive plan depending on level and type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED