Rental Sales Representative

Ryder Supply Chain Solutions•Boston, MA
•$22 - $23•Onsite

About The Position

The Rental Sales Representative is the front-line sales agent for renting vehicles to the company’s current lease and commercial rental accounts, prospective commercial rental customers, and consumers with household needs. The role works across Sales, Marketing, Operations, and Asset Management, using customer communication and relationship-building skills. It offers exposure to all aspects of the business unit and opportunities to develop a career in sales, operations, or management. The position is based at Ryder’s South Boston, Massachusetts shop, works first shift Monday through Friday, and may involve rotational Saturdays depending on the branch’s location and hours. The role is hourly and paid weekly, with competitive pay and overtime opportunities.

Requirements

  • High school diploma or GED.
  • At least one year of sales experience.
  • Strong verbal and written communication skills, including the ability to communicate effectively.
  • Goal-oriented and results-driven, assertive, and able to deal with ambiguity.
  • High initiative, energy, self-motivation, and self-direction.
  • Ability to manage multiple assignments, set priorities, and adapt to changing conditions and work assignments.
  • Ability to focus on multiple projects and activities simultaneously.
  • Flexibility and ability to excel in a fast-paced environment.
  • Ability to create and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Customer service skills.

Responsibilities

  • Handle inbound sales calls and outbound solicitation.
  • Execute the business unit’s marketing plan and maintain accurate information in the company’s marketing database.
  • Maximize market rate opportunities and generate rental, lease, and used vehicle sales leads.
  • Maintain and expand relationships with existing customers.
  • Coordinate overall inventory levels to meet customer demand and maximize operational effectiveness.
  • Execute sales and marketing initiatives to meet Ryder market-share goals.
  • Manage the profitability, operations, and asset management of a rental location.
  • Coordinate with Maintenance, Asset Management, Sales, and Marketing to support customer satisfaction.
  • Maintain compliance with company requirements and applicable local, state, federal, and other regulatory agencies.
  • Understand marketplace conditions to maximize rental fleet utilization.
  • Grow profitable revenue by maintaining and developing customer relationships.
  • Support satisfaction for internal and external customers and resolve customer concerns, issues, and disputes.
  • Build effective relationships, remain composed in stressful situations, and clearly explain Ryder’s products and services.
  • Perform the On-Call Representative role voluntarily or as required by the schedule set by the Supervisor.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family, and parental leave.
  • Tax-advantaged 401(k) retirement savings plan with employer match.
  • Discount on RyderShares.
  • Overtime opportunities.
  • Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on position level and type.
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