Rental Sales Representative

Ryder • Livonia, MI

1d • $22 - $23 • Onsite

About The Position

The Rental Sales Representative serves as a front-line sales agent for vehicle rentals to current lease and commercial rental accounts, prospective commercial rental customers, and consumer households. The role works across Sales, Marketing, Operations, and Asset Management and uses strong customer communication and relationship-building skills. It is a fast-paced role covering multiple aspects of the business unit, with opportunities to develop industry knowledge and pursue career growth based on performance.

The position supports sales and marketing, rental-location operations and asset management, and customer satisfaction. It is based at the Livonia, Michigan shop and is scheduled for first shift, Monday through Friday. Work weeks are structured, with rotational Saturdays depending on branch location and hours. The role may also require voluntary on-call work based on scheduling. Pay is hourly, paid weekly, and overtime is offered; the stated range is $22.00–$23.00 per hour.

Requirements

• High school diploma or GED.
• At least one year of sales experience.
• Strong verbal and written communication skills.
• Ability to communicate effectively and achieve the intended result.
• Goal-oriented, assertive, results-driven, and able to handle ambiguity.
• High initiative, energy, self-motivation, and self-direction.
• Ability to manage multiple assignments, prioritize, adapt to changing conditions, and focus on multiple projects simultaneously.
• Flexibility and ability to excel in a fast-paced environment.
• Ability to build and maintain professional relationships across organizational levels.
• Customer service skills.

Responsibilities

• Handle the sales process for inbound calls and outbound solicitation.
• Execute the business unit’s marketing plan and maintain accurate data in the company’s marketing database.
• Maximize market rate opportunities and generate rental, lease, and used-vehicle sales leads.
• Maintain and expand relationships with existing customers.
• Coordinate inventory levels to meet customer demand and maximize operational effectiveness.
• Support the market-share objectives by executing sales and marketing initiatives.
• Manage the profitability, operations, and asset management of a rental location.
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction.
• Maintain compliance with company and applicable local, state, federal, and other regulatory requirements.
• Monitor marketplace conditions to maximize rental-fleet utilization.
• Grow profitable revenue by maintaining and developing customer relationships.
• Promote satisfaction for internal and external customers and resolve customer concerns, issues, and disputes.
• Build effective relationships with internal and external customers, maintain composure in stressful situations, and clearly explain Ryder’s products and services.
• Perform the On-Call Representative role when required based on scheduling, and perform other assigned duties.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• RyderShares discount.
• Competitive pay and overtime opportunity.
• Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on position level and type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED