Rental Sales Manager
About The Position
The Zeiterion is hiring for a temporary, part-time rental sales role, with the possibility of becoming permanent depending on organizational need. The role adds focused capacity to the theater’s venue rental sales work and serves as the primary contact for incoming rental inquiries. It guides prospects through an initial feasibility review and manages timely communication throughout the sales process. During the pilot period, the position reports to the Director of Engagement and collaborates with Production, Theater & Event Operations, Building Operations, Marketing & Communications, Box Office, Finance, and Engagement. The pilot will assess rental demand, revenue impact, workflow effectiveness, and the value of additional staffing. If made permanent, the position’s department and reporting structure will be determined based on that assessment. The position is accountable for promptly moving inquiries to an initial feasibility decision, maintaining clear and timely communication, developing rental business and prospective-client relationships, supporting accurate quotes and internal handoffs, and tracking sales and workflow metrics. Routine opportunities may be advanced using approved messaging, pricing, policies, and processes; pricing, policy, contractual, high-risk, and complex matters must be escalated to the Director of Engagement or a designated leader. The role works approximately 15–25 hours per week on an agreed schedule, with some flexibility based on inquiry and event needs. The position is primarily indoor office work in a collaborative environment, with occasional movement throughout the building. The Zeiterion describes its workplace as committed to equity, inclusion, anti-racism, collaboration, continuous learning, and its values of Imagination, Connection, Equity, Transparency, and Discovery.
Requirements
- 3–4 years of experience in sales, customer service, account coordination, hospitality, events, or venue rentals.
- Strong written and verbal communication, responsiveness, organization, and follow-through.
- Ability to manage multiple inquiries, maintain accurate records, and work within approved policies and pricing.
- Sound judgment about when to resolve routine questions independently and when to escalate.
- Collaborative working style and ability to coordinate effectively across Production, Theater & Event Operations, Building Operations, Marketing & Communications, Box Office, Finance, and Engagement.
- Availability to work an agreed part-time schedule of approximately 15–25 hours per week, with some flexibility based on inquiry and event needs.
- Legally authorized to work in the United States; the employer cannot provide visa sponsorship or support corporate transfers.
- Successful completion of a background check, including a CORI check, is required.
Nice To Haves
- Experience booking or selling space at a theater, performing arts center, event venue, hotel, or conference or banquet facility.
- Working knowledge of event operations, including load-in and load-out, staffing, technical needs, and front-of-house operations.
- Experience with a CRM, booking, or event management system such as Salesforce or Tripleseat, and comfort tracking data in spreadsheets.
- Familiarity with quotes, rental agreements, deposits, and invoicing workflows.
- Established relationships or familiarity with SouthCoast businesses, nonprofits, schools, and community organizations that could be prospective renters.
- Experience in a new or pilot role, or comfort helping build and refine processes as they are tested.
- Multilingual ability in Spanish, Portuguese, Kriolu (Cape Verdean Creole), Haitian Creole, or K’iche, in addition to English.
Responsibilities
- Respond to rental inquiries, gather event requirements, and document complete prospect information.
- Coordinate preliminary availability, operational feasibility, and pricing reviews with appropriate staff.
- Prepare and follow up on approved quotes, proposals, and rental information.
- Maintain the rental sales pipeline and follow up consistently to advance qualified opportunities.
- Ensure timely, complete handoffs of confirmed rentals to staff responsible for contracting, event planning, production, operations, and financial processing.
- Participate in regular team huddles and escalate exceptions, policy questions, or complex client needs to the Director of Engagement.
- Collect and report pilot metrics, including inquiries, response time, feasibility outcomes, conversion, booked revenue, and reasons opportunities do not advance.
- Develop new rental business and strengthen relationships with prospective clients.
- Support accurate quotes, agreements, invoicing information, and internal handoffs.
- Recommend sales follow-up, prospecting, and process improvements based on pilot experience.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
