Outside Sales - Rental Manager

Ryder Supply Chain Solutions • Leesport, PA

4d

About The Position

The Outside Sales - Rental Manager is responsible for increasing rental revenue and margin through effective vehicle utilization, operational cost control, and an aggressive marketing strategy that anticipates customer needs. The role oversees outside sales, customer retention, fleet management, the daily cash log, and marketing activities, while ensuring branch operational efficiency through hiring, training, supervision, and employee development. The goal is to increase market share, profits, and overall rental growth.

The manager covers the Northeast Pennsylvania territory and manages customer relationships across the Wilkes-Barre, Scranton, and Reading rental locations. Travel between branches is local and typically completed within the day; no overnight travel is required, and the longest drive is approximately two hours.

Requirements

• Bachelor's degree in Business Administration or equivalent work experience in a similar or related industry.
• Five or more years of rental or sales experience.
• Three or more years of rental product-line experience, including outside sales and rental-counter supervision.
• Two or more years of experience managing others.
• Advanced proficiency in Microsoft Office.
• Advanced understanding of marketplace conditions to maximize rental-fleet utilization.
• Profound knowledge of rental operations and asset management.
• Valid driver's license and ability to travel locally between the Wilkes-Barre, Scranton, and Reading, Pennsylvania branches.
• Strong verbal and written communication, organization, time management, follow-up, multitasking, and relationship-building skills.
• Ability to work independently and as part of a team, manage multiple priorities, and operate proactively in a fast-paced environment.

Nice To Haves

• A true face-to-face outside-sales background; phone or virtual sales experience does not meet this stated preference.
• Logistics or transportation industry background, including current or former Penske experience.

Responsibilities

• Set appointments with prospective customers and conduct customer-retention visits.
• Conduct customer reviews and surveys to assess satisfaction, overcome objections, and communicate the value of the product.
• Develop fleet-planning information and recommendations for the Director of Rental.
• Ensure rental contracts are completed properly and customers are assigned ready vehicles.
• Act as custodian of cash and rental assets/accounts receivable, and follow up on problems.
• Analyze fleet-management reports to identify problem vehicles.
• Inspect vehicles for physical damage, close contracts, and extend contracts using the correct days and mileage.
• Ensure maintenance and fleet appearance meet company standards.
• Recruit and select new hires; provide ongoing guidance, communication, and training; conduct performance appraisals; and develop employees' strengths and areas for improvement.
• Coordinate and maintain accurate, current information in the company's marketing database.
• Maintain and expand relationships with existing customers.
• Maximize rate opportunities in the marketplace.
• Provide rental-counter training and supervision.
• Perform other duties as assigned.

Benefits

• Medical, prescription, dental, and vision insurance options.
• Life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager