Rental & Service Outside Sales Representative

QXO•Dallas, TX

About The Position

The Outside Sales Representative – Rental & Service is responsible for driving profitable sales growth by developing new business opportunities and building long-term customer relationships within an assigned territory. The role promotes rental equipment, equipment sales, parts, maintenance services, and related solutions, serving as a trusted advisor to customers. It is a motivated, customer-focused sales role in a fast-paced, field-based environment, helping customers maximize productivity through equipment and service solutions.

Requirements

Strong consultative selling and relationship-building skills.
Excellent communication, presentation, negotiation, and closing abilities.
Proven ability to develop new business and grow existing customer accounts.
Strong organizational, planning, and time-management skills.
Ability to work independently while managing an assigned territory.
Customer-focused mindset with excellent problem-solving abilities.
Self-motivated, results-driven, and highly professional.
High school diploma or equivalent required.
Minimum 3 years of outside sales experience.
Strong understanding of equipment operation, rental practices, maintenance services, and parts sales.
Experience using CRM systems, ERP software, Microsoft Office, and mobile sales tools.
Valid driver's license with an acceptable driving record.
Ability to safely navigate active jobsites and equipment yards.
Ability to lift product samples, equipment components, or marketing materials up to 50 pounds.
Flexibility to work extended hours or attend customer meetings and industry events as business needs require.

Nice To Haves

Bachelor's degree in Business, Construction Management, Marketing, or a related field.
Experience in equipment rental, construction equipment, heavy equipment, building materials, industrial equipment, or related industries.
Bilingual English/Spanish communication skills.

Responsibilities

Develop new business through prospecting, networking, cold calling, referrals, and customer visits.
Grow existing customer accounts by identifying opportunities to expand equipment rental, equipment sales, parts, and service business.
Develop and execute territory sales plans to achieve revenue, margin, and customer growth objectives.
Maintain an active sales pipeline and manage opportunities throughout the complete sales cycle.
Meet or exceed established sales goals, activity targets, and key performance indicators.
Build and maintain relationships with contractors, construction companies, municipalities, industrial customers, and other equipment users.
Conduct customer visits, equipment evaluations, and jobsite meetings to identify customer needs.
Serve as the primary point of contact for assigned customer accounts.
Recommend equipment, rental solutions, replacement options, parts, and maintenance programs.
Resolve customer concerns by coordinating with internal departments.
Promote rental equipment, equipment sales, replacement parts, maintenance services, and value-added solutions.
Prepare quotations, rental agreements, service proposals, and equipment recommendations.
Negotiate pricing and contract terms within company guidelines.
Coordinate equipment availability, rental schedules, and delivery requirements with operations teams.
Follow projects from initial quotation through delivery, service, and customer follow-up.
Manage daily travel schedules to maximize customer coverage and business development opportunities.
Maintain accurate customer records, sales activities, forecasts, and pipeline information within CRM and ERP systems.
Prepare activity reports, sales forecasts, and territory updates for management.
Identify market trends, competitive activity, and new business opportunities within the assigned territory.
Participate in trade shows, customer events, industry meetings, and marketing initiatives.
Partner with Rental Operations, Service, Parts, Dispatch, Customer Service, and Branch Operations to support customer needs.
Coordinate customer handoffs and ensure seamless execution of rental, service, and equipment orders.
Maintain strong working relationships with internal teams to ensure timely delivery and exceptional customer service.
Expand product knowledge through manufacturer training and company development programs.
Perform additional duties as assigned.