Rental Sales Management Trainee

Ryder • Auburn, WA

11d • Onsite

About The Position

The Rental Sales Representative serves as the front-line sales agent for renting vehicles to current lease and commercial rental accounts, prospective commercial rental customers, and consumer households. The role works cross-functionally with Sales, Marketing, Operations, and Asset Management and requires strong customer communication skills. The fast-paced training program provides industry knowledge, skills, and resources to build relationships and develop a career in sales, operations, or management. Ryder promotes from within based on performance. The position is based at the Auburn, Massachusetts rental location, follows a Monday-through-Friday first-shift schedule, and may include rotational Saturdays depending on branch schedule. The role offers salaried compensation of $55,000–$60,000 and may also be eligible for an annual bonus, commission, and/or long-term incentive plan. Voluntary and schedule-based on-call representative duties may apply. Relocation within the region or U.S. is required at the conclusion of the training program.

Requirements

• Bachelor's degree required; business administration or a similar related degree is specified in the qualifications.
• Intermediate computer literacy required.
• Ability to relocate within the region or U.S. at the conclusion of the training program.
• Strong verbal and written communication skills.
• Excellent communication and interpersonal skills.
• Flexibility to work in a fast-paced, dynamic environment.
• High energy, self-motivation, and self-direction; ability to focus on multiple projects and activities simultaneously.
• Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Detail orientation and strong follow-up practices.
• Good judgment and aptitude to learn quickly.

Nice To Haves

• One or more years of customer-service experience involving issue resolution is preferred.

Responsibilities

• Handle sales processes for inbound calls and outbound solicitation.
• Maintain current and accurate information in the company's marketing database.
• Generate rental, lease, and used-vehicle sales leads.
• Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
• Meet overall Ryder market share goals by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory requirements.
• Resolve customer concerns, issues, and disputes to maintain relationships and grow the customer base.
• Perform the On-Call Representative role voluntarily and as scheduled by the supervisor.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• RyderShares discount.
• Competitive pay, with overtime opportunity noted in the description.
• Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on position level or type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level