Rental Sales Management Trainee

Ryder Supply Chain Solutions•Auburn, MA
•$55,000 - $60,000•Onsite

About The Position

The Rental Sales Representative serves as a front-line sales agent for vehicle rentals to current lease and commercial rental accounts, potential commercial rental customers, and consumer household customers. The role works across Sales, Marketing, Operations, and Asset Management, using customer communication and relationship-building skills. The fast-paced trainee program provides exposure to all aspects of the business unit and opportunities to develop sales, operations, or management skills, with advancement based on performance. The position is based at the rental location in Auburn, Massachusetts. The schedule is Monday through Friday on first shift, with rotating Saturdays depending on branch location and hours. The role may also include voluntary, scheduled on-call coverage. Relocation within the region or the United States may be required at the conclusion of the training program. Travel is listed as none. Compensation is salaried, ranging from $55,000 to $60,000, with the possibility of an annual bonus, commission, and/or long-term incentives depending on role level and type.

Requirements

  • Bachelor’s degree in business administration or a similar related field.
  • Intermediate computer literacy.
  • Strong verbal and written communication skills.
  • Excellent communication and interpersonal skills.
  • Flexibility to work in a fast-paced, dynamic environment.
  • Ability to manage multiple projects and activities simultaneously; self-motivated, self-directed, and energetic.
  • Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Detail orientation and strong follow-up practices.
  • Sound common sense and aptitude for learning quickly.
  • Ability to relocate within the region or United States at the end of the training program.

Nice To Haves

  • One or more years of customer service experience involving issue resolution.

Responsibilities

  • Handle sales and processes for inbound calls and outbound solicitation.
  • Maintain current and accurate data in the company’s marketing database.
  • Generate rental, lease, and used-vehicle sales leads.
  • Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
  • Meet Ryder market-share goals by executing sales and marketing initiatives.
  • Maintain compliance with company, local, state, federal, and other regulatory requirements.
  • Resolve customer concerns, issues, and disputes to maintain relationships and grow the customer base.
  • Perform the On-Call Representative role voluntarily and as scheduled by the supervisor.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and overtime.
  • Full benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family leave, and parental leave.
  • 401(k) retirement savings plan with employer match.
  • RyderShares discount.
  • Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on role level and type.
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