Rental Management Trainee

Ryder Supply Chain Solutions•Romeoville, IL

About The Position

The Rental Management Trainee program is designed to be completed in 18–24 months. It provides general Rental Management training along with specific training in Finance, Operations, Human Resources, and Sales/Marketing. The trainee performs operational and administrative tasks in support of location and regional management. The fast-paced program covers every aspect of the business unit. Depending on scheduling and on a voluntary basis, the trainee may also serve as an On-Call Representative according to schedules determined by the Supervisor. The role may include other duties as assigned.

Requirements

  • Bachelor’s degree in business administration or a similar related field.
  • Intermediate computer literacy.
  • Strong verbal and written communication skills.
  • Excellent communication and interpersonal skills.
  • Flexibility to work in a fast-paced, dynamic environment.
  • High energy, self-motivation, and self-direction, with the ability to focus on multiple projects and activities simultaneously.
  • Ability to build and maintain professional relationships with peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong follow-up practices.
  • Common sense and aptitude to learn quickly.
  • Ability to relocate within the region or United States at the conclusion of the training program.

Nice To Haves

  • One or more years of customer service experience involving issue resolution.

Responsibilities

  • Handle sales processes for inbound calls and conduct outbound solicitation.
  • Maintain current and accurate information in the company’s marketing database.
  • Generate rental, lease, and used-vehicle sales leads.
  • Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
  • Meet Ryder market-share objectives by executing sales and marketing initiatives.
  • Maintain compliance with company and applicable local, state, federal, and other regulatory requirements.
  • Resolve customer concerns, issues, and disputes to maintain relationships and grow the customer base.
  • Perform On-Call Representative duties on a voluntary basis and as determined by scheduling and the Supervisor.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Prescription coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off for vacation, illness, bereavement, family leave, and parental leave
  • Tax-advantaged 401(k) retirement savings plan
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