Rental Management Trainee

Ryder Supply Chain Solutions•Las Vegas, NV
•Onsite

About The Position

The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to prepare participants for management roles. The fast-paced program provides hands-on training across Finance, Operations, Human Resources, Sales and Marketing, Customer Relationship Management, and Compliance and Regulatory functions. Trainees learn rental operation P&L drivers, manage rental assets and vehicle preventive maintenance standards, generate sales, develop and lead teams, resolve customer concerns, and ensure regulatory compliance. The position is onsite in Las Vegas, Nevada, and is scheduled Monday through Friday, 7:00 AM to 4:00 PM. Travel is not required. At the conclusion of the training program, the trainee must be able to relocate within the region or the United States. Based on scheduling and voluntarily or as required by scheduling, the trainee may perform the On-Call Representative role.

Requirements

  • Bachelor’s degree in business administration or a similar related degree.
  • Intermediate computer literacy.
  • Strong verbal and written communication skills.
  • Excellent communication and interpersonal skills.
  • Flexibility to work in a fast-paced, dynamic environment.
  • High energy, self-motivation, self-direction, and the ability to focus on multiple projects and activities simultaneously.
  • Ability to build and maintain professional relationships with peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Detail orientation and strong follow-up practices.
  • Common sense and the aptitude to learn quickly.
  • Ability to relocate within the region or the United States at the conclusion of the training program.

Nice To Haves

  • One or more years of customer service experience involving issue resolution.

Responsibilities

  • Handle inbound sales calls and conduct outbound solicitation.
  • Maintain current and accurate data in the company’s marketing database.
  • Generate leads for rental, lease, and used vehicle sales.
  • Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
  • Execute sales and marketing initiatives to meet overall Ryder market share.
  • Maintain compliance with company, local, state, federal, and other regulatory agency requirements.
  • Resolve customer concerns, issues, and disputes to maintain relationships and grow the customer base.
  • Perform the On-Call Representative role based on work schedules, on a voluntary basis and as determined by the supervisor.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Prescription coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off for vacation, illness, bereavement, family, and parental leave
  • Tax-advantaged 401(k) retirement savings plan
  • The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.
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