Rental Management Trainee

Ryder•Romeoville, IL

11d

About The Position

The Rental Management Trainee program is designed to be completed in 18–24 months. It provides general rental management training and focused training in Finance, Operations, Human Resources, and Sales/Marketing. The trainee handles operational and administrative tasks in support of location and regional management, and gains exposure to every aspect of the business unit. Depending on scheduling and on a voluntary basis, the trainee may also serve as an On-Call Representative. The role may require relocation within the region or the United States upon completion of the training program.

Requirements

Bachelor's degree in business administration or a similar related field.
Strong verbal and written communication skills.
Excellent communication and interpersonal skills.
Flexibility to work in a fast-paced, dynamic environment.
Ability to manage multiple projects and activities simultaneously in a fast-paced environment.
Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
Ability to work independently and as part of a team.
Detail orientation and strong follow-up practices.
Common sense and aptitude to learn quickly.
Ability to relocate within the region or United States at the conclusion of the training program.
Intermediate computer literacy.

Nice To Haves

One or more years of customer service experience involving issue resolution.

Responsibilities

Handle sales processes for inbound calls and conduct outbound solicitation.
Maintain current and accurate information in the company's marketing database.
Generate rental, lease, and used vehicle sales leads.
Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
Meet Ryder market-share goals by executing sales and marketing initiatives.
Maintain compliance with company and applicable local, state, federal, and other regulatory requirements.
Resolve customer concerns, issues, and disputes to maintain relationships and grow the customer base.
Perform the On-Call Representative role when voluntary and based on schedules determined by the supervisor.
Perform other duties as assigned.

Benefits

Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off for vacation and illness
Bereavement leave
Family and parental leave
401(k) retirement savings plan
The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.