Rental Delivery Driver I CDLA - Wappingers Falls, NY

The Home Depot•New York, NY

7d•$27 - $34•Onsite

About The Position

The Rental Delivery Driver I delivers rental equipment to customers and store locations using commercial motor vehicles and trailers. The driver is expected to understand the basic operation of equipment delivered and provide customers with basic instruction on its proper and safe use. The role also includes checking equipment for cleanliness and operational readiness before and after deliveries, maintaining accurate parts and fleet inventory records, and providing high-quality customer service. The driver operates assigned trucks, including a semi tractor-trailer with a 53-foot flatbed trailer and a Class 7 straight truck commercial motor vehicle and retriever unit. Duties include loading, unloading, securing, delivering, and picking up rental equipment at customer job sites. The driver may also deploy new equipment to stores, perform pre-delivery inspections, train store associates, and complete equipment check-in and check-out procedures. The schedule is Monday through Friday, with a Saturday rotation if needed. The employee must reside within 15 miles of Wappingers Falls, New York. Overnight travel is typically less than 10% of the time. This position reports to the Rental Operations Supervisor or Regional Rental Manager and has no direct reports.

Requirements

Must be legally permitted to work in the United States.
Must be at least 21 years old.
Valid Class A Commercial Driver's License (CDL-A).
Valid DOT physical examination medical card.
One year of commercial motor vehicle driving experience within the previous five years.
Clean motor vehicle record and safe driving record.
Knowledge of or experience driving delivery trucks, towing tandem-axle utility trailers, and towing construction equipment; ability to operate safely in high-traffic or congested city zones and small areas.
Knowledge of local major and minor roadways and ability to use maps and directions for efficient routing.
Working understanding of safe load securement, tie-downs, and transport.
Working knowledge and understanding of Motor Carrier Safety regulations and DOT guidelines.
Strong work ethic and ability to work effectively with different personality types and all levels of associates.
Working knowledge of handheld technology, including smartphones, laptops, and tablets.
Ability to work in extreme outdoor conditions and adapt to unforeseen weather, traffic, and other circumstances.
Ability to respond to customer inquiries or complaints and take steps to exceed customer expectations.
High school diploma and/or GED-level knowledge, skills, and abilities.
Class A CDL certification.

Nice To Haves

Ability to collaborate and work effectively with cross-functional teams.
Ability to explain complex or technical ideas and processes clearly to diverse audiences.
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers.
Excellent written and verbal communication skills.
One year of experience operating a commercial motor vehicle with a flatbed trailer within the previous five years.
Experience in the equipment rental industry, including mechanical work, driving, counter sales, or customer service.
Basic knowledge of compact construction equipment, including trenching and earthmoving machines.
Ability to work independently.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to problem-solve and troubleshoot.
Three years of preferred work experience.

Responsibilities

Document work performed using the company technology platform and obtain required signatures on rental contracts.
Remain current on local licensing and safety requirements and maintain professional appearance, dress, and conduct.
Perform other duties assigned by the Regional Rental Manager, Rental Field Operations Manager, Rental Operations Supervisor, or authorized personnel.
Assist with deploying new equipment to store locations, including performing pre-delivery inspections, delivering equipment, and training store associates on equipment operation.
Complete equipment check-in and check-out procedures at store locations.
Maintain accurate parts and fleet inventories through proper documentation and system transfers.
Operate assigned commercial motor vehicles and trailers to deliver equipment to customers.
Load and unload equipment and properly secure and tie down equipment for transport.
Perform local deliveries and pickups of rental equipment to and from customer job sites.
Demonstrate proper and safe equipment operation to customers at delivery.
Verify that equipment is clean and operational before and after each delivery.
Provide high-quality customer service and respond to customer inquiries or complaints.