Rental Delivery Driver II CDLA - Dallas, TX

The Home Depot•Dallas, TX

About The Position

The Rental Delivery Driver II (RDDII) holds a Class A CDL and operates tractor-trailers or straight trucks to deliver large rental equipment to DIY and professional customers. The driver is familiar with the basic operation of the equipment and provides customers with basic instruction on its proper and safe use. The role also includes checking that equipment is clean and operational before and after each delivery. The driver delivers and picks up rental equipment at customer job sites, transports equipment between stores, and performs equipment check-in and check-out procedures. Responsibilities also include loading, unloading, and securing equipment; maintaining parts and fleet inventory records; documenting work and rental contracts using company technology; and keeping current with local licensing and safety requirements. The position typically requires overnight travel less than 10% of the time and has no direct reports.

Requirements

Must be legally permitted to work in the United States.
Must be at least 21 years old.
Class A Commercial Driver's License (CDL) certification and a valid DOT medical card.
At least 2 years of tractor-trailer driving experience within the previous 5 years.
At least 1 year of flatbed tractor-trailer experience within the previous 5 years.
A clean motor vehicle record and safe driving record.
Knowledge of or experience driving delivery trucks, towing tandem-axle utility trailers and towable construction equipment, and operating safely in congested city zones and small areas.
Knowledge of local major and minor roadways and ability to use maps and directions for efficient delivery routing.
Working knowledge of safe load securement, tie-downs, and transport.
Working knowledge of Motor Carrier Safety regulations and DOT guidelines.
Strong work ethic and ability to work effectively with different personality types and all levels of associates.
Working knowledge of handheld technology such as smartphones, laptops, and tablets.
Ability to work in extreme outdoor conditions and adapt to unforeseen circumstances, including weather and traffic.
Ability to respond to customer inquiries or complaints and take appropriate steps to exceed customer expectations.
Knowledge and skills typically acquired through completion of a high school diploma and/or GED.
Minimum of 2 years of work experience.

Nice To Haves

Working knowledge of Microsoft Office Suite.
Demonstrated ability to collaborate and work effectively with cross-functional teams.
Ability to explain complex or technical ideas and processes clearly to diverse audiences.
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers.
Excellent written and verbal communication skills.
Two years of experience operating flatbed tractor-trailers within the previous 5 years.
Experience in the equipment rental industry, such as mechanical work, driving, counter sales, or customer service.
Basic knowledge of compact construction equipment, including trenching and earthmoving machines.
Ability to work independently.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to problem-solve and troubleshoot.

Responsibilities

Use the company technology platform to document work performed and obtain required signatures on rental contracts.
Remain current on local licensing and safety requirements and perform other duties assigned by authorized personnel.
Assist with deploying new equipment to store locations, including performing pre-delivery inspections, delivering equipment, and training store associates in its operation.
Complete equipment check-in and check-out procedures at store locations.
Maintain accurate parts and fleet inventories through appropriate documentation and system transfers.
Operate semi tractor-trailers with 53-foot flatbed trailers and Class 7 straight trucks with retriever units to deliver rental equipment.
Load and unload equipment and secure it properly with tie-downs.
Deliver and pick up rental equipment at customer job sites.
Demonstrate proper and safe equipment operation to customers at delivery.
Verify equipment is clean and operational before and after each delivery.