Delivery Technician - Dallas, TX

Performance Home Medical•Dallas, TX

1d•Onsite

About The Position

Performance Home Medical is seeking a motivated, high-energy Delivery Technician to join its Operations Team in Dallas. The role supports patients by delivering, setting up, and servicing equipment, explaining its use, and troubleshooting patient equipment and service issues in person and over the phone. It also includes administrative, clinical-setting, warehouse, and vehicle and equipment maintenance duties. The position is full-time, scheduled for 40 hours per week, with rotating after-hours and weekend on-call responsibilities. The regular schedule is Monday through Friday, and the technician must be able to work at multiple sites. Medical equipment experience is preferred, but training is available for the right candidate.

Requirements

Ability to work at multiple sites.
Excellent verbal and written communication skills.
Positive attitude and willingness to assist the team as needed.
Highly organized and detail-oriented.
Strong customer service and interpersonal skills, both in person and over the phone.
Technological proficiency and strong computer skills.
Compassion and empathy, with a commitment to providing a high level of patient and customer care.
Problem-solving ability and a demonstrated track record of high performance.
Responsible and reliable.
Valid driver's license and clean driving record; a current driving abstract must be presented.
Ability to lift 90 pounds repeatedly throughout the day.

Nice To Haves

Background in medical equipment.

Responsibilities

Perform daily administrative tasks, including data entry and scanning.
Troubleshoot patient issues with equipment and service in person and over the phone.
Procure and complete documentation required by Performance Home Medical and contracted insurance companies.
Perform basic warehouse duties, including receiving, stocking, and cleaning.
Operate phone systems professionally.
Greet patients in a clinical setting and complete screening questionnaires.
Make daily deliveries, set up and service equipment, and explain equipment to patients.
Clean and maintain company vehicles, property, and equipment after daily use.
Participate in a rotating after-hours and weekend on-call schedule.