Rental Coordinator

EquipmentShare Megasites • Childress, TX

2d • Onsite

About The Position

EquipmentShare is hiring an onsite Rental Coordinator at its facility in Childress, Texas. The role supports the rental process using the company’s proprietary T3 technology, which provides up-to-date information on equipment and helps match customers with the right equipment at the right time. The coordinator responds to prospective and existing customers, builds relationships with contractors and construction company principals, and helps customers understand how EquipmentShare’s services can support their businesses.

The position is scheduled Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours worked. Candidates should be customer-focused, adaptable to a fast-paced environment, and interested in growing with a mission-driven company. Employment is contingent on passing a background check; some roles require a drug test depending on job responsibilities.

Requirements

• High school diploma or equivalent.
• Strong listening skills and a customer-focused approach to solving problems.
• Ability to build, nurture, and maintain customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company.
• Ability to stay educated on EquipmentShare products and services.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Build relationships with contractors and construction company principals to expand the existing customer base.
• Educate customers about how EquipmentShare can help them save money, increase revenue, and operate more efficiently.
• Maintain existing customer relationships and support customer satisfaction.
• Keep customers informed about additional ways EquipmentShare can help improve their businesses.
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
• Develop sales strategies and techniques to increase market share and improve the customer experience.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.
• Monthly family dinner night.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED