CAT Rental Coordinator

N C Machinery Co.•Tukwila, WA

2d•Onsite

About The Position

NC Machinery is seeking a Rental Coordinator to assist customers with parts, service, equipment rental, and training needs in person or over the phone. Customer satisfaction is a priority, and the coordinator follows up with customers to address questions and concerns and ensure rental needs are met. The position schedules timely equipment delivery and pickup, preventive maintenance, and repairs. Administrative duties include completing paperwork, logging and entering data, and reconciling inventory assets. The role is based at the company’s Bellingham location and involves representing the company professionally, coordinating with member companies and colleagues, and adhering to safety standards and company values.

Requirements

Strong communication skills in person and over the phone.
Ability to work in a fast-paced environment and multitask.
Organizational skills and attention to detail.
Strong PC skills.
Experience with Microsoft Office, DBS, construction equipment, and general office equipment.
High school diploma or equivalent.
Valid state driver’s license.

Nice To Haves

BA/BS degree preferred.

Responsibilities

Assist customers with parts, service, equipment rental, and training needs in person and over the phone.
Follow up with customers to address questions and concerns and ensure their rental equipment needs are met.
Schedule timely equipment delivery and pickup.
Coordinate preventive maintenance and equipment repairs.
Complete paperwork, log and enter data, and reconcile inventory assets.
Represent the company professionally through continuing industry education, attending required meetings, coordinating with member companies, departments, and fellow employees, maintaining cleanliness and proper attire, and communicating effectively.
Promote and adhere to strict safety standards.
Practice company values of teamwork, customer focus, commitment, respect, sense of urgency, integrity, and safety.