Rental Coordinator

EquipmentShare • Moses Lake, WA

9d • $20 - $30 • Onsite

About The Position

EquipmentShare is hiring a Rental Coordinator at its rental facility in Moses Lake, Washington. This is a general pre-placement application encompassing various roles within the organization. If an applicant’s qualifications match the company’s needs, EquipmentShare may contact them to discuss opportunities that fit their skills and experience; compensation and role details are discussed if selected for an interview.

The Rental Coordinator responds to inbound leads, guides customers through the EquipmentShare rental process, and develops relationships with contractors and construction company principals. The role focuses on growing the customer base, maintaining customer satisfaction, promptly addressing customer communications, and developing sales approaches to increase market share and improve the customer experience.

The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation provided. The stated pay range is $19.50–$30 per hour; past experience and location may affect the final rate. Employment is contingent on passing a background check, and some roles may also require a drug test depending on job responsibilities.

Requirements

• 3–4 years of sales experience.
• Strong listening skills and a commitment to solving customer problems.
• Ability to build, nurture, and maintain customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company and stay continuously educated on products and services.
• Ability to sit for prolonged periods and work on a computer.
• Ability to lift up to 15 pounds at times.
• Pass a background check; some roles may require a drug test depending on job responsibilities.

Nice To Haves

• Equipment sales experience is a plus.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Build relationships with contractors and construction company principals to expand the customer base.
• Educate customers about how EquipmentShare can help them save money, increase revenue, and operate more efficiently.
• Maintain existing customer relationships and work to ensure customers are satisfied with EquipmentShare’s service and support.
• Keep customers informed about additional ways EquipmentShare can help improve their businesses.
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
• Develop sales strategies and techniques to increase market share and improve the customer experience.
• Stay educated on EquipmentShare products and services.

Benefits

• Monthly family dinner night, subject to restrictions.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs, with opportunities to earn paid time off and prizes.
• Company events and food truck nights.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Additional compensation for on-call scheduling.
• Overtime pay after working 40 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed