Rental Coordinator

EquipmentShare • Odessa, TX

5d • Onsite

About The Position

EquipmentShare is hiring a Rental Coordinator for its rental facility in Odessa, Texas. The role supports customers throughout the equipment rental process and uses the company’s proprietary T3 technology to access current information about its machines and help customers get the right equipment at the right time. The coordinator builds and maintains customer relationships, responds to inquiries, and develops sales strategies to grow the customer base and improve the rental experience.

The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime pay after 40 hours. Candidates should have a high school diploma or equivalent and strong listening, interpersonal, and problem-solving skills. Employment is contingent on passing a background check; some roles also require a drug test depending on job responsibilities.

Requirements

• High school diploma or equivalent.
• Strong listening skills and a genuine interest in solving customer problems.
• Ability to build, nurture, and maintain customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to a fast-paced, growing company and stay informed about EquipmentShare products and services.
• Passing a background check is a condition of employment.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Build relationships with contractors and construction company principals to expand the customer base.
• Educate customers about how EquipmentShare can help them save money, increase revenue, and operate more efficiently.
• Maintain and nurture existing customer relationships to ensure satisfaction with EquipmentShare’s service and support.
• Keep customers informed about additional ways EquipmentShare can help improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
• Develop sales strategies and techniques to increase market share and improve the customer experience.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.
• Monthly family dinner night, with restrictions applying.
• Overtime pay after working 40 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED