Rental Coordinator - Texas First Energy Solutions

HOLT Group•Sunnyvale, TX

About The Position

The Rental Coordinator communicates with and supports customers, sales teams, and operations teams on rental project details, including delivery, service, and logistics. Working closely with operations management, the coordinator organizes and executes incoming rental projects within the local geography to help achieve rental revenue goals for the branch. The role is expected to model the company's mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development. The position supports rental and sales activity, branch operations, customer service, and quality improvement. It requires regular and punctual attendance and safe work practices in accordance with company policies, procedures, and standards. Other duties may be assigned.

Requirements

At least three years of work-related skills, knowledge, or experience.
Valid driver's license.
Knowledge of applicable accounting principles, budget preparation, and business acumen.
Knowledge of the specialty rental industry.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Exceptional attention to detail.
Excellent communication and interpersonal skills for establishing working relationships across departments and organizational levels.
Strong organizational, multitasking, and time-management skills, with the ability to meet deadlines.
Ability to understand implications of new information for current and future problem-solving and decision-making.
Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
Ability to read and understand work-related written materials and communicate effectively in writing for the audience.
Ability to perform mathematical computations, including percentages, fractions, addition, subtraction, multiplication, and division, quickly and accurately.
Ability to work independently and as part of a team in a fast-paced, high-volume environment while maintaining accuracy and timeliness.
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations.
Ability to listen to and understand information and ideas presented orally.
Ability to perform extended periods of stationary work and occasional movement within an office to access equipment and files.
Ability to routinely use standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.
Ability to travel up to 10%.

Nice To Haves

Five or more years of work-related skills, knowledge, or experience preferred.
High school diploma or equivalent with some college coursework, or an equivalent combination of education and experience, preferred.
Rental Man (Wynne) knowledge strongly preferred.

Responsibilities

Coordinate rental projects, including rental quotations, reservations, contracts, delivery, and equipment or labor logistics.
Establish new rental and sales accounts as needed.
Support local branch operations by coordinating equipment service.
Coordinate internal and external delivery trucks and manage customer expectations regarding delivery.
Make warm calls to lost or dormant accounts to retain business.
Distribute promotional literature and assist with sales and marketing initiatives to increase market share.
Formulate bids for new and existing jobs and projects.
Receive customer orders and serve as a customer contact point.
Develop a referral network to help increase the client base.
Help implement, sustain, and develop quality improvement processes focused on safety, financials, operations, and customer service.
Maintain records of sales and other business transactions.
Attend work regularly and punctually, work safely, and comply with company policies, procedures, and standards.
Perform other duties as assigned.