H6180 RUIDOSO SKI SHOP CASHIER

Inn of the Mountain Gods Resort and Casino•Alto, NM
•Onsite

About The Position

The Rental Cashier handles cash and credit card transactions, operates the point-of-sale register, and follows opening and closing procedures. The role provides friendly, courteous, and professional service to guests and team members, including greeting and guiding guests through the rental process and assisting them with rental forms. The cashier also keeps the shop clean and organized, completes position-related checklists, and manages rental cards and guest check-in and check-out. The position requires a positive, professional, service-oriented approach, collaboration with other team members, and the ability to work all shifts and required marketing special events and concerts.

Requirements

  • High school diploma or GED.
  • Good oral and written communication skills.
  • Quality people skills.
  • Ability to work all shifts.
  • Ability to handle cash and credit card transactions and operate a point-of-sale register.
  • Ability to stand for several hours and occasionally lift or move up to 50 pounds.
  • Ability to use handheld communications devices.
  • Meet the organization’s values and standards, including accountability, productivity, acceptance, communication, hospitality, enthusiasm, teamwork, and respectful conduct.

Responsibilities

  • Handle cash and credit card payments and operate the point-of-sale register competently.
  • Follow opening and closing procedures and complete position-related daily checklists.
  • Provide prompt, friendly, courteous, and professional service to customers and team members.
  • Greet and guide guests through the rental process and assist them with rental forms.
  • Clean and organize the shop so it is suitable for professional business operations.
  • File rental cards properly at guest check-in and check guests in at the end of the rental contract.
  • Provide guests with directions or venue information and respond promptly and professionally to comments and complaints.
  • Report guest complaints and compliments, and report conditions where resort grounds or equipment do not meet standards, to a supervisor or manager.
  • Share information needed by other team members, including the next shift, and contribute ideas to improve team success and guest satisfaction.
  • Work collaboratively with team members and other departments, helping as needed to support the department and resort.
  • Protect and preserve resort property, equipment, and furnishings, keeping work areas neat, clean, and in good repair.
  • Work all Marketing Special Events and Concerts.
  • Inform the supervisor of anticipated absences as far in advance as possible.
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