H6180 SKI APACHE F&B CASHIER
About The Position
The Food & Beverage Cashier maintains an organized system for cash handling, credit card payments, point-of-sale (POS) transactions, and opening and closing procedures. The cashier completes position-related daily checklists, provides prompt, friendly, courteous, and professional service to customers and Team Members, and keeps the cashier station clean and organized. Cleaning and other duties may be assigned by a manager or supervisor when the cashier is not actively operating a register. The role is expected to uphold IMGR&C hospitality, performance, behavior, service, professionalism, attendance, communication, and teamwork standards. Cashiers respond to guest needs and complaints, provide venue information, communicate relevant information to other shifts and supervisors, and help protect resort property and support departmental and resort goals. Attendance at all Marketing Special Events and Concerts is required.
Requirements
- High school diploma or GED.
- Proficient mathematics skills.
- Ability to use a handheld communications device.
- Ability to meet IMGR&C values and standards, including accountability, productivity, acceptance, communication, hospitality, enthusiasm, positive conduct, respect, and teamwork.
- Ability to work all Marketing Special Events and Concerts.
Nice To Haves
- Cashier experience is preferred; training will be provided.
- One year of experience as a cashier using a POS system is preferred.
Responsibilities
- Handle daily transactions at the POS terminal, including cash and credit card payments, and follow opening and closing procedures.
- Verify the authenticity of currency denominations of $20 and higher.
- Complete all required forms and verify funds transferred to and from the bank.
- Follow regulatory, departmental, and casino policies and procedures, including the casino Internal Control Structure.
- Complete position-related daily checklists and maintain a clean, organized cashier station and work area.
- Provide prompt, friendly, courteous, and professional service to customers and Team Members.
- Know IMGR&C products and services and provide guests with directions or other venue information.
- Respond promptly and professionally to guest comments and complaints, take ownership of guest problems until resolved, and report complaints and compliments to a supervisor or manager.
- Report situations in which resort grounds or equipment do not meet IMGR&C standards.
- When not actively operating a register, secure the register and assist with cleaning or other duties as requested by a supervisor.
- Obtain and maintain Alcohol Server Certification.
- Meet attendance and appearance standards, inform a supervisor of future absences as far in advance as possible, and work all Marketing Special Events and Concerts.
- Communicate information needed by others, including information for the next shift, and listen to and act on feedback when possible.
- Work collaboratively with Team Members and other departments, help others succeed, and contribute ideas that support team performance and guest satisfaction.
- Protect and preserve IMGR&C property, keeping areas, equipment, and furnishings neat, clean, and in good repair.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
