H6660 SKI APACHE F&B STEWARD

Inn of the Mountain Gods Resort and Casino•Alto, NM

About The Position

The Steward assists with daily kitchen sanitation and cleans pots, pans, plates, utensils, trays, and other supplies. The role maintains clean and sanitized work areas and equipment, prepares and restocks stations, monitors inventory, and communicates supply needs and shortages. The Steward assists kitchen staff and performs other duties as assigned, including shoveling and clearing snow from the deck and plaza when needed. The position requires adherence to regulatory, departmental, and Ski Apache policies and procedures, as well as IMGR&C standards for hospitality, performance, behavior, service, professionalism, attendance, communication, and teamwork. The Steward is required to work all Marketing Special Events and Concerts and has no supervisory responsibilities.

Requirements

  • Proven record of dependability.
  • Pass a pre-employment drug screening.
  • Pass a pre-employment criminal background investigation.
  • Meet IMGR&C values and behavioral expectations, including accountability, productivity, acceptance, communication, hospitality, enthusiasm, respect, and teamwork.
  • Ability to stand for several hours and occasionally lift or move up to 50 pounds.
  • Ability to use hand-held communications devices.

Nice To Haves

  • High school diploma or GED; experience preferred, but training will be provided.
  • Mescalero Apache Tribal preference.
  • Bicultural experience preferred.

Responsibilities

  • Assist with daily kitchen sanitation and clean pots, pans, plates, utensils, trays, and other supplies.
  • Check, prepare, and restock the station with supplies.
  • Maintain a clean and sanitized work area, including all equipment.
  • Request and inventory items needed for ordering.
  • Communicate supply shortages and needs before supplies run out.
  • Immediately report shortages of cleaning supplies so items can be purchased.
  • Wash supplies promptly or as directed by a manager or supervisor.
  • Maintain outlet cleanliness and sanitation to standards for the next shift.
  • Assist kitchen staff as needed and perform other duties as assigned.
  • Shovel and clear snow from the deck and plaza as needed.
  • Provide guests with directions and venue information; respond to comments and complaints promptly, professionally, and courteously.
  • Report guest complaints and compliments to a supervisor or manager, and report grounds or equipment conditions that do not meet standards.
  • Share information with the next shift and communicate information others need to succeed.
  • Work collaboratively, support other team members and departments, and contribute ideas to improve team success and guest satisfaction.
  • Meet attendance and appearance standards and work all Marketing Special Events and Concerts.
  • Adhere to regulatory, departmental, and Ski Apache policies and procedures.
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