SKI APACHE BARTENDER

Inn of the Mountain Gods Resort and Casino•Alto, NM

About The Position

The Bartender is responsible for maintaining, receiving, and storing spirits, wine, beer, and other bar supplies. The role provides prompt, friendly, courteous, and professional service to guests and team members while following quality, sanitation, regulatory, departmental, and casino policies and procedures. Bartenders maintain bar financial controls, complete opening and closing checklists, and obtain and maintain an Alcohol Servers License. The position supports the resort’s service standards, teamwork, and guest satisfaction and is required to work all Marketing Special Events and Concerts.

Requirements

  • High school diploma or GED, or six months to one year of job-related experience and/or training; an equivalent combination of education and experience may be substituted.
  • Obtain and maintain an Alcohol Servers License.
  • Knowledge of cocktail and drink terminology and preparations.
  • Ability to meet the physical demands of the position, including standing for several hours and occasionally lifting or moving up to 50 pounds.
  • Ability to use handheld communications devices.

Responsibilities

  • Maintain, receive, and store spirits, wine, beer, and other bar supplies.
  • Provide prompt, friendly, courteous, and professional service to guests and team members.
  • Follow quality and sanitation standards, IMGR&C policies and procedures, daily checklists, and regulatory, departmental, and casino requirements.
  • Apply bar financial control policies, including POS data entry and closing, beverage pouring and dispensing, cash and credit card handling, and securing inventories and assets.
  • Use knowledge of cocktail and drink terminology and preparations.
  • Perform all shift opening and closing checklist duties.
  • Wipe all bottles clean daily.
  • Obtain and maintain an Alcohol Servers License.
  • Provide guests with directions and venue information; respond promptly and professionally to comments and complaints, and take ownership of guest problems through resolution.
  • Report guest complaints and compliments, and report resort grounds or equipment that do not meet standards to a Supervisor or Manager.
  • Share information needed by the next shift and communicate information, feedback, and ideas that support team and guest success.
  • Work collaboratively with team members and other departments, contributing to service, event, and resort goals.
  • Meet attendance and appearance standards and inform a supervisor of future absences as far in advance as possible.
  • Work all Marketing Special Events and Concerts.
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