Cashier, F&B

Churchill Downs•Oak Grove, KY

About The Position

The F&B Cashier ensures consistent quality products and is responsible for preparing and selling food items according to menu standards. The role includes providing guest service, handling cash transactions, maintaining food-service equipment and the stand, and ensuring that products and supplies are properly stocked. The position requires standing for 8–10 hours and may include other assigned duties.

Requirements

  • Knowledge of concession stand operations.
  • Maintain effective interpersonal working relationships with all personnel.
  • Treat internal and external guests in a manner that ensures their satisfaction and strive to exceed their expectations.
  • Excellent guest-service skills and ability to adhere to the company’s service standards.
  • Ability to interact with internal and external guests in a friendly and fast manner.
  • Ability to work effectively with others in a fast-paced environment.
  • Oral and written communication skills.
  • Willingness to work flexible hours and handle high-pressure situations in an interruptive environment.
  • Availability to work when needed, including weekends, holidays, and nights.
  • Ability to obtain and maintain a valid Kentucky gaming/racing license.
  • Ability to stand for 8–10 hours.
  • Ability to perform the listed physical activities, including sitting or standing, walking, using hands, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing.
  • May be required to lift, push, and pull up to 25 pounds.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Customer Service or Food & Beverage experience preferred.

Responsibilities

  • Provide excellent service to internal and external guests and greet guests approaching the service area.
  • Prepare and sell all food items on the menu and handle cash transactions.
  • Clean and sanitize food-service equipment used to prepare and serve menu items.
  • Operate all equipment in the stand.
  • Maintain current knowledge of daily menus and prices.
  • Ensure the proper stock of products and supplies needed for service.
  • Complete opening and closing inventories.
  • Help ensure the safety and security of employees and guests.
  • Perform cleanup duties, including cleaning equipment, to maintain the quality appearance of the work area.
  • Perform other duties as assigned.
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