Rental Advisor

RDO Equipment Co.•Riverside, CA

10d

About The Position

RDO Equipment Co. is seeking a Rental Advisor to coordinate rental equipment availability, fleet readiness, deliveries, pickups, transfers, and daily priorities. The role helps ensure customers have the equipment they need when they need it, while coordinating equipment inspections, cleaning, fueling, repairs, and staging. The Rental Advisor serves as a primary point of contact for walk-in rental customers and works with Rental, Sales, Service, and Transportation teams to communicate equipment status, resolve operational challenges, and support customer commitments. The position is based in a fast-paced environment with changing customer and operational priorities. RDO Equipment Co. has a network of seven construction stores in the Southwest and supports contractors and companies across the region.

Requirements

Ability to balance equipment availability, fleet readiness, customer commitments, and changing priorities in a fast-paced environment.
General understanding of heavy equipment, rental operations, equipment condition, and maintenance or repair needs.
Ability to clearly communicate priorities and work effectively with customers and teams across multiple departments.
Ability to identify operational issues, respond to changing needs, and find solutions.
Strong computer skills and ability to use company systems to manage rental activity, equipment status, and documentation.
Valid work authorization and ability to work in the U.S. without company sponsorship.

Nice To Haves

Previous experience in equipment rental, construction equipment, heavy equipment, or a related operational environment is preferred.

Responsibilities

Coordinate equipment availability, reservations, deliveries, pickups, transfers, and customer commitments.
Coordinate equipment inspections, cleaning, fueling, repairs, and staging to keep the rental fleet ready.
Serve as a primary point of contact for walk-in rental customers, assisting with equipment needs, availability, documentation, pickups, and returns.
Coordinate daily workflow according to rental demand, equipment availability, service schedules, transportation needs, and changing customer priorities.
Partner with Rental, Sales, Service, and Transportation teams to communicate equipment status, resolve operational challenges, and support customer commitments.