Rental Account Manager - Outside Sales

Ryder Supply Chain Solutions • Jefferson, LA

1d

About The Position

The Rental Account Manager is Ryder’s primary business-unit rental sales and marketing function. This is an outside, business-to-business sales role, primarily supporting commercial rental and trailer services. The position is responsible for growing profitable rental revenue, retaining existing accounts, improving profitability and return on assets, and supporting lease sales productivity through lease conversion quotas. The role serves customers in Orange, Santa Fe Springs, and Montebello, California, with occasional sales blitz travel.

The role develops new business through prospecting and customer visits, assesses customer needs, prepares proposals, and coordinates with rental operations to confirm equipment availability. It also supports branch-level marketing and develops rental sales representatives’ telemarketing skills. The Rental Account Manager maintains customer relationships, addresses complaints, supports long-term rental accounts, and handles related proposals, contracts, account data, follow-up, credit, collections, and scheduling coordination.

Compensation is a $50,000 annual base salary plus monthly commission. Ryder estimates realistic first-year commission earnings of $15,000 to $25,000 above base pay. Business mileage is reimbursed. The employee may choose a company-provided phone or a $35 monthly phone stipend. The posting also describes a full benefits package, 401(k) with employer match, and a discount on RyderShares.

Requirements

• Bachelor’s degree in Marketing or five years of equivalent job-related experience.
• At least one year of sales experience or equivalent sales training.
• Strong verbal and written communication skills.
• Ability to build strong customer relationships.
• Ability to work independently with minimal supervision and also work as part of a team.
• High energy, self-direction, and motivation.
• Flexibility and drive to excel in a fast-paced environment.
• Ability to multitask, strong organization, and excellent time-management skills.
• Thoroughness and dependability.
• Commitment to ethical business practices and a high degree of professionalism.
• Ability to build and maintain professional relationships with peers, work groups, customers, and supervisors.
• Attention to detail and excellent follow-up practices.

Nice To Haves

• Three or more years of sales experience.
• One or more years of industry experience.

Responsibilities

• Generate leads through cold calls, telephone solicitation, and customer visits.
• Use product knowledge to assess customer needs and develop competitive proposals.
• Coordinate with rental operations to ensure equipment availability.
• Market rental services at the branch level and ensure rental sales representatives are skilled in telemarketing to prospective and current customers.
• Contact decision makers and develop competitive proposals.
• Maintain customer contact through visits and phone calls to retain accounts.
• Handle customer complaints effectively and stay informed about customer needs and long-term rentals.
• Schedule retention visits to long-term rental customers and maintain strong customer relationships in a price-competitive market.
• Develop proposals and contracts, maintain customer files, prepare follow-up correspondence, and coordinate with other business-unit departments.
• Maintain FIS integrity and accurate customer data in the DPS system.
• Handle administration, credit approval, receivables collections, maintenance and preventive-maintenance status, and scheduling updates.
• Follow up within required time frames, comply with company procedures, and address past-due receivables diplomatically.
• Perform other duties as assigned.

Benefits

• Monthly commission; realistic first-year earnings are estimated at $15,000 to $25,000 above base pay.
• Mileage reimbursement for business travel.
• Choice of a company-provided phone or a $35 monthly phone stipend.
• Medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• 401(k) retirement savings plan with employer match.
• Discount on RyderShares.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level