Outside Sales - Rental Manager

Ryder•Baton Rouge, LA

About The Position

The Branch Rental Manager (Outside Sales) is responsible for increasing rental margin and revenue through maximum vehicle utilization, operational cost control, and an aggressive marketing strategy that anticipates future customer needs. The role oversees outside sales, customer retention, fleet management, the daily cash log, and the marketing plan, while ensuring branch operational efficiency through hiring, training, supervising, and motivating employees. Success is measured by increased market share, profits, and overall rental growth. The position is located in Baton Rouge, Louisiana, and surrounding cities. Compensation is listed as $53,000 plus uncapped commission, with a stated compensation range of $53,000 plus uncapped commission to $75,000 with commission. Benefits are available after 30 days. This is a DOT non-regulated position.

Requirements

Bachelor's degree in Business Administration or equivalent work experience in a similar or related industry.
Five or more years of rental or sales experience.
Three or more years of experience in the rental product line, including outside sales and rental-counter supervision.
Two or more years of experience managing others.
Advanced proficiency in a Microsoft Office environment.
Advanced understanding of marketplace conditions to maximize rental-fleet utilization.
Advanced knowledge of rental operations and asset management.
Strong verbal and written communication skills, including the ability to listen, write, speak, explain, and give instructions effectively.
Ability to build and manage effective teams and maintain professional relationships across organizational levels.
Ability to multitask, manage multiple priorities and projects, and work independently as well as on a team.
Strong organization, time-management, attention-to-detail, and follow-up skills.
Flexibility, self-motivation, and ability to excel in a fast-paced, dynamic environment.
Goal- and results-oriented approach; assertiveness and ability to work with ambiguity.

Responsibilities

Set appointments with prospective customers and conduct customer-retention visits.
Conduct customer reviews and surveys to assess satisfaction; address objections and communicate product value.
Develop fleet-planning information and recommendations for the Director of Rental.
Ensure rental contracts are properly completed and customers are placed in ready vehicles.
Act as custodian of cash and rental assets/accounts receivable, and follow up on problems.
Analyze fleet-management reports to identify problem vehicles and check vehicles for physical damage.
Close and extend rental contracts using the correct days and mileage.
Ensure vehicle maintenance and fleet appearance meet company standards.
Recruit and select new hires; provide ongoing guidance, communication, and training.
Conduct performance appraisals, identify employee strengths and weaknesses, and develop employee capabilities.
Maintain accurate, current information in the company's marketing database.
Maintain and expand relationships with existing customers.
Maximize rental-rate opportunities in the marketplace.
Provide rental-counter training and supervision.
Perform other duties as assigned.

Benefits

Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off for vacation, illness, bereavement, family leave, and parental leave
401(k) retirement savings plan
Cellular stipend
Mileage reimbursement