Outside Sales - Rental Manager

Ryder Supply Chain Solutions•Baton Rouge, LA

8d•$53,000 - $75,000

About The Position

The Branch Rental Manager (Outside Sales) is responsible for increasing rental margin and revenue through vehicle utilization, operational cost control, and an aggressive marketing strategy that anticipates future customer needs. The role oversees outside sales, customer retention, fleet management, the daily cash log, and the branch marketing plan. It also supports branch operational efficiency through hiring, training, supervising, and motivating employees, with the goal of increasing market share, profits, and rental growth. The position is based in Baton Rouge, Louisiana, and surrounding cities. Compensation is listed as $53,000 plus uncapped commission, with a stated compensation range of $53,000 plus uncapped commission to $75,000 with commission. A cellular stipend and mileage reimbursement are offered. Medical, dental, vision, and 401(k) benefits are available after 30 days. Full-time benefits include health and welfare coverage, life and disability insurance options, paid time off, and a tax-advantaged 401(k) plan.

Requirements

Bachelor's degree in Business Administration or equivalent work experience in a similar or related industry.
Five or more years of rental or sales experience.
Three or more years of experience in the rental product line, including outside sales and rental-counter supervision.
Two or more years of experience managing others.
Advanced proficiency in a Microsoft Office environment.
Advanced understanding of marketplace conditions to maximize rental fleet utilization.
Advanced knowledge of rental operations and asset management.
Ability to build and manage effective teams.
Strong verbal and written communication skills, including the ability to listen, explain, instruct, and communicate with the intended effect.
Flexibility, self-direction, and ability to excel in a fast-paced, dynamic environment.
Strong multitasking, organizational, and time-management skills.
Attention to detail and excellent follow-up practices.
Ability to build and maintain professional relationships at all organizational levels.
High energy, self-motivation, and ability to focus on multiple projects and activities simultaneously.
Proactive, goal-oriented, results-driven, and assertive approach; ability to deal with ambiguity.
Ability to work independently and as a team member.

Responsibilities

Set appointments with prospective customers and conduct customer-retention visits.
Conduct customer reviews and surveys to assess satisfaction, address objections, and communicate the value of the product.
Develop fleet-planning information and recommendations for the Director of Rental.
Ensure rental contracts are completed properly and customers are placed in ready vehicles.
Act as custodian of cash and rental assets/accounts receivable, and follow up on problems.
Analyze fleet management reports to identify problem vehicles and inspect vehicles for physical damage.
Close contracts and extend them using the correct number of days and miles.
Ensure vehicle maintenance and fleet appearance meet company standards.
Recruit and select new hires; provide ongoing guidance, communication, and training; conduct performance appraisals; and develop employees' strengths and weaknesses.
Coordinate and maintain accurate information in the company's marketing database.
Maintain and expand relationships with existing customers.
Maximize rate opportunities within the marketplace.
Provide rental-counter training and supervision.
Manage outside sales, customer retention, fleet management, the daily cash log, and the branch marketing plan.
Perform other duties as assigned.