Danish Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria
About The Position
Mercier Consultancy Group is seeking a Danish-speaking Rent-a-Car Consultant based in Sofia, Bulgaria. The role represents a travel brand and supports Scandinavian customers with car-rental services, aiming to provide exceptional service and smooth mobility solutions. The consultant manages rental inquiries and reservations, advises customers on vehicles, rental policies, and travel insurance, processes agreements and changes, and works with internal teams to maintain availability during seasonal travel peaks. The position requires relocation to Sofia. The offer includes a competitive monthly salary, fully paid training, health insurance, a relocation package, relocation concierge support, and a monthly performance bonus.
Requirements
- Native or fluent Danish, spoken and written.
- Strong command of English for professional communication in an international office.
- Valid EU passport.
- Ability to relocate to Sofia, Bulgaria.
- Exceptional interpersonal skills and a passion for high-quality service in a fast-paced environment.
Nice To Haves
- Previous experience in customer service or the travel industry.
Responsibilities
- Manage end-to-end rental inquiries for Danish-speaking customers.
- Advise customers on vehicle selection, rental policies, and travel insurance options.
- Coordinate logistics and reservations for car-rental customers.
- Resolve customer queries efficiently.
- Process rental agreements and modifications, ensuring documentation is accurate and compliant.
- Collaborate with internal teams to handle seasonal travel peaks and optimize rental availability.
- Provide personalized customer support as a brand ambassador and help foster customer loyalty.
Benefits
- Competitive monthly salary.
- Fully paid training.
- Health insurance.
- Fully paid relocation package including flight, transfer, and hotel.
- Relocation concierge support for documentation, accommodation, and settling in.
- Monthly performance bonus.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
