Renewal Account Executive (Remote US in EST & CST)

Pitney Bowes•US GA Remote, GA
•Remote

About The Position

Pitney Bowes is hiring a Renewal Account Executive for its Digital Shipping Solutions team. This remote inside sales role focuses on client retention and contributing to Annual Recurring Revenue goals. The role is open to qualified candidates residing in the United States in the EST or CST time zones; candidates in the PST and MST areas are not eligible. Applicants must be legally authorized to work in the United States, and visa sponsorship is unavailable now or in the future. The position offers non-negotiable compensation of $21.88 per hour and eligibility for incentive-based earnings, with approximate annual on-target earnings of $75,000. The Renewal Account Executive serves as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions, managing and growing a portfolio of small and mid-sized business or multi-location accounts. The role involves proactive outbound sales, retaining core revenue, presenting renewal opportunities, and identifying opportunities to expand client use of the company’s solutions. The SendTech Solutions team provides physical and digital mailing and shipping technology, financing, services, supplies, and applications for small and medium businesses, retail, enterprise, and government clients. Pitney Bowes describes its culture as focused on urgency, accountability, high-quality work, collaboration, outcomes, and inclusive perspectives. The company offers opportunities for career growth and development and states that it provides comprehensive benefits and wellbeing programs globally.

Requirements

  • Direct experience interacting with clients in a sales capacity.
  • Comfort initiating 40–60 outbound sales calls at a mid-level volume.
  • Knowledge of the shipping or mailing domain, including a foundational understanding of carrier solutions.
  • Strong experience selling SaaS solutions.
  • Proficiency with Salesforce CRM tools.
  • Demonstrated success in client retention.
  • Proven ability to close business by phone or in virtual environments.
  • Excellent written and verbal communication skills.
  • Residence in the EST or CST areas of the United States; PST and MST area residents are not eligible.
  • Legal authorization to work in the United States; visa sponsorship is not available now or in the future.

Nice To Haves

  • SaaS sales experience in eCommerce, warehouse shipping, mailing solutions, or office shipping.

Responsibilities

  • Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through 40–60 proactive outbound calls per day.
  • Generate quotes, conduct closing activities, and process order information to retain core revenue.
  • Present and close renewal opportunities with existing clients virtually or by phone.
  • Navigate requirements and regulations associated with renewal agreements.
  • Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasts using Salesforce.
  • Address and overcome client objections by communicating program benefits, features, and the Pitney Bowes value proposition.
  • Perform additional duties as assigned.

Benefits

  • Opportunity to grow and develop your career.
  • Inclusive environment that encourages diverse perspectives and ideas.
  • Challenging and unique opportunities to contribute to the success of a transforming organization.
  • Comprehensive benefits and wellbeing programs globally.
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