Renewal Account Executive (Remote US in EST & CST)

Pitney Bowes•US TX Remote, TX
•Remote

About The Position

Pitney Bowes is hiring a Renewal Account Executive on its Digital Shipping Solutions team to drive client retention and contribute to Annual Recurring Revenue (ARR) goals. This remote Inside Sales role is open to qualified candidates residing in the United States in the EST or CST areas; candidates in the PST and MST areas are not eligible. Applicants must be legally authorized to work in the United States, and visa sponsorship is not available now or in the future. The role manages and grows a portfolio of small and mid-sized business or multi-location accounts through proactive outbound calls, renewal presentations, and sales of Pitney Bowes SendTech Shipping and Mailing Solutions. The Renewal Account Executive identifies opportunities to upgrade, upsell, and cross-sell, generates quotes, closes business, and processes order information. The position uses Salesforce to document sales activities, maintain customer records, execute campaigns, build pipeline, and manage forecasting. Compensation is $21.88 per hour, with incentive-based earnings bringing annual on-target earnings to approximately $75,000. Pitney Bowes states that it offers career development, an inclusive environment, challenging opportunities, and comprehensive benefits globally through its Benefits and Wellbeing Programs.

Requirements

  • Direct experience interacting with clients in a sales capacity.
  • Comfort initiating 40–60 outbound sales calls at a mid-level volume.
  • Knowledge of the Shipping or Mailing domain, including a foundational understanding of carrier solutions.
  • Strong experience selling SaaS solutions.
  • Proficiency with Salesforce customer relationship management tools.
  • Demonstrated success in client retention.
  • Proven ability to close business over the phone or in virtual environments.
  • Excellent written and verbal communication skills.
  • Must reside in the EST or CST areas of the United States; PST and MST residents are not eligible.
  • Must be legally authorized to work in the United States; visa sponsorship is unavailable now or in the future.

Nice To Haves

  • Experience selling SaaS solutions in eCommerce, warehouse shipping, mailing solutions, or office shipping.

Responsibilities

  • Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through 40–60 daily outbound calls.
  • Generate quotes, conduct closing activities, and process order information to retain core revenue.
  • Present and close renewal opportunities with existing clients virtually or by phone.
  • Navigate requirements and regulations associated with renewal agreements.
  • Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
  • Address and overcome client objections by communicating program benefits, features, and Pitney Bowes’ value proposition.
  • Perform additional duties as assigned.

Benefits

  • Opportunity to grow and develop your career.
  • Inclusive environment that encourages diverse perspectives and ideas.
  • Challenging and unique opportunities to contribute to a transforming organization.
  • Comprehensive benefits globally through PB Benefits and Wellbeing Programs.
  • Incentive-based earnings; annual on-target earnings are approximately $75,000.
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