Renewal Account Executive (Remote US in EST & CST)

Pitney BowesUS GA Remote, GA
$22Remote

About The Position

As a Renewal Account Executive within the Digital Shipping Solutions team, you will play a critical role in driving client retention and contributing directly to Pitney Bowes’ Annual Recurring Revenue (ARR) goals. This is a remote Inside Sales position open to qualified candidates living in the United States, specifically in the EST and CST time zones. A successful Renewal Account Executive will bring a client‑centric mindset, a strong focus on closing business, and the ability to champion innovative ideas and strategies. You will serve as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions.

Requirements

  • Direct experience interacting with clients in sales capacity.
  • Comfortably initiating 40-60 outbound sales calls at a mid‑level volume.
  • Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.
  • Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
  • Proficient with Salesforces Customer Relationship Management (CRM) tools.
  • Demonstrated success in client retention.
  • Proven ability to close business over the phone or in virtual environments.
  • Excellent written and verbal communication skills.
  • Must reside in the EST and CST areas to be eligible for consideration.
  • Applicants must be legally authorized to work in the United States.

Nice To Haves

  • A product‑oriented sales professional committed to delivering exceptional client satisfaction.
  • Skilled at identifying upsell and cross‑sell opportunities within the Pitney Bowes suite of solutions.
  • Motivated to continually grow and develop as an Account Executive in the technology space.
  • Experienced in Inside Sales, particularly within the Shipping or Mailing domains.

Responsibilities

  • Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive 40 - 60 daily outbound calling.
  • Generating quotes, closing activities, and processing order information to retain core revenue.
  • Present and close renewal opportunities virtually or by phone with existing clients.
  • Navigate the requirements and regulations associated with renewal agreements.
  • Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
  • Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
  • Perform additional duties as assigned.

Benefits

  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)
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