Renewal Account Executive (Remote US in EST & CST)

Pitney Bowes•US NY Remote, NY
•Remote

About The Position

Pitney Bowes is hiring a Renewal Account Executive for its Digital Shipping Solutions team. This remote inside sales role focuses on client retention and contributing to Annual Recurring Revenue (ARR) goals. The successful candidate will serve as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions, manage a portfolio of small and mid-sized business or multi-location accounts, and identify opportunities to renew, upgrade, upsell, and cross-sell solutions. The role is open to qualified candidates residing in the United States in the EST or CST areas; candidates in PST and MST areas are not eligible. Applicants must be legally authorized to work in the United States. Visa sponsorship is not available now or in the future. Compensation is $21.88 per hour, with incentive-based earnings bringing approximate annual on-target earnings to $75,000. SendTech Solutions provides physical and digital mailing and shipping technology solutions, financing, services, supplies, and applications for small and medium businesses, retail, enterprise, and government clients. Pitney Bowes describes opportunities for career growth, an inclusive environment, and comprehensive benefits globally through its benefits and wellbeing programs.

Requirements

  • Direct experience interacting with clients in a sales capacity.
  • Comfort initiating 40–60 outbound sales calls at a mid-level volume.
  • Knowledge of the shipping or mailing domain, including a foundational understanding of carrier solutions.
  • Strong experience selling SaaS solutions.
  • Proficiency with Salesforce customer relationship management tools.
  • Demonstrated success in client retention.
  • Proven ability to close business by phone or in virtual environments.
  • Excellent written and verbal communication skills.
  • Reside in the EST or CST area of the United States; PST and MST candidates are not eligible.
  • Be legally authorized to work in the United States; visa sponsorship is not available now or in the future.

Nice To Haves

  • Experience selling SaaS in eCommerce, warehouse shipping, mailing solutions, or office shipping.

Responsibilities

  • Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through 40–60 daily outbound calls.
  • Generate quotes, complete closing activities, and process order information to retain core revenue.
  • Present and close renewal opportunities with existing clients virtually or by phone.
  • Navigate requirements and regulations associated with renewal agreements.
  • Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
  • Address and overcome client objections by communicating program benefits, features, and Pitney Bowes’ value proposition.
  • Perform additional duties as assigned.

Benefits

  • Opportunity to grow and develop your career.
  • Inclusive environment that encourages diverse perspectives and ideas.
  • Challenging and unique opportunities to contribute to a transforming organization.
  • Comprehensive benefits globally through PB Benefits and Wellbeing Programs.
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