Renewal Account Executive (Remote US in EST & CST)

Pitney Bowes • US NC Remote, NC

2d • Remote

About The Position

Pitney Bowes is hiring a Renewal Account Executive for its Digital Shipping Solutions team. The role is responsible for client retention and contributing to the company’s Annual Recurring Revenue (ARR) goals. The successful candidate will be a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions, with a client-centric approach, focus on closing business, and ability to champion ideas and strategies.

This is a remote inside sales position for candidates residing in the United States’ EST or CST areas; candidates in PST and MST areas are not eligible. Applicants must be legally authorized to work in the United States. Visa sponsorship is not available now or in the future. Compensation is $21.88 per hour, with incentive-based earnings and approximate annual on-target earnings of $75,000.

The position manages a portfolio of small and mid-sized business or multi-location accounts, conducting proactive outbound sales, presenting renewal opportunities, and identifying ways to retain and grow business. The role uses Salesforce to manage sales activity, customer records, campaigns, pipeline, and forecasts. The SendTech Solutions team provides physical and digital mailing and shipping technology, financing, services, supplies, and applications to business, retail, enterprise, and government clients.

Requirements

• Direct experience interacting with clients in a sales capacity.
• Comfort initiating 40–60 outbound sales calls at a mid-level volume.
• Knowledge of the shipping or mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions.
• Proficiency with Salesforce CRM tools.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.
• Must reside in the EST or CST areas of the United States; PST and MST residents are not eligible.
• Must be legally authorized to work in the United States; visa sponsorship is unavailable now and in the future.

Nice To Haves

• SaaS sales experience in eCommerce, warehouse shipping, mailing solutions, or office shipping.

Responsibilities

• Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through 40–60 daily outbound calls.
• Generate quotes, conduct closing activities, and process order information to retain core revenue.
• Present and close renewal opportunities with existing clients virtually or by phone.
• Navigate requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Address and overcome client objections by communicating program benefits, features, and Pitney Bowes’ value proposition.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits and wellbeing programs globally.
• Opportunity to grow and develop your career.
• Inclusive environment that encourages diverse perspectives and ideas.
• Challenging and unique opportunities to contribute to a transforming organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed