On-Site Remote Patient Attendant (U), Full Time

University of Miami•Miami, FL

5d•Onsite

About The Position

The Remote Patient Attendant provides continuous visual observation and surveillance of assigned high-risk patients from an on-site monitoring station. The role may involve observing multiple patients simultaneously, maintaining a clear view of assigned patients, and verbally redirecting patients through a digital two-way audio device when they engage in identifiable risk behaviors or face imminent danger. The attendant alerts the unit nursing team when immediate assistance is needed and uses required visualization and communication technology in accordance with department standards. The attendant demonstrates proficiency with electronic systems, shares pertinent patient information during hand-offs and upon new admissions, reports non-functional equipment, and completes observation documentation at established intervals. The role also supports patient safety by collaboratively reporting safety issues, helping ensure a safe patient environment, and following University and unit-level policies and procedures. Additional duties may be assigned as necessary. This is an on-site, full-time position at UHealth Tower, scheduled for three 12-hour shifts on varying days.

Requirements

High school diploma or equivalent.
At least 2 years of relevant experience.
Certified Nursing Assistant license or certification in a relevant specialty or field, such as Medical Assistant, Emergency Medical Technician, or an associate degree in a medical field.
Complete assignments accurately and with attention to detail.
Maintain effective interpersonal relationships.
Communicate effectively orally and in writing.
Analyze, organize, and prioritize work under pressure while meeting deadlines.
Work evenings, nights, and weekends as necessary.
Demonstrate commitment to the University's core values.
Work independently and/or collaboratively.

Responsibilities

Provide continuous visual observation and surveillance of assigned high-risk patients.
Observe multiple patients at a time from the assigned monitoring station and maintain a clear view of all assigned patients.
Verbally redirect patients via a digital two-way audio device when they engage in identifiable risk behaviors or face imminent danger.
Notify the unit nursing team through communication devices when a patient requires immediate assistance.
Use required visualization and intervention technology in accordance with department standards.
Demonstrate proficiency with electronic systems needed for the role.
Participate in hand-offs of pertinent patient information and behavior upon arrival on the unit, at shift completion, and for new admissions.
Identify variances and initiate follow-up actions regarding non-functional equipment.
Complete required observation documentation at established intervals.
Collaborate in identifying and reporting patient safety issues.
Help ensure a safe patient environment and seek assistance from the assigned nursing care team to remove potential safety hazards from patient rooms.
Adhere to University and unit-level policies and procedures and safeguard University assets.
Perform other duties or responsibilities as necessary.