Patient Safety Observer (U), Full-Time

University of Miami•Miami, FL

3d•Onsite

About The Position

The Patient Safety Observer supports patient care by preparing rooms for admissions, orienting patients to their room and its amenities, and assisting with personal care, meals, mobility, and discharge transport. The role includes promptly reporting changes in a patient’s condition or behavior, following isolation and infection-control practices, and communicating positively with patients, families, nurses, and physicians. The position also requires compliance with safety and regulatory requirements, attendance at required educational programs, and adherence to University and unit policies. Duties may vary according to departmental needs, and additional responsibilities may be assigned consistent with the role’s required knowledge, skills, and abilities. This is a full-time staff position at UHealth Tower, scheduled for three 12-hour shifts, with days varying. The University of Miami offers a competitive salary and benefits package, including medical and dental coverage and tuition remission.

Requirements

High school diploma or equivalent, or relevant experience, certification, or license.
Minimum of 1 year of relevant experience.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to collaborate with others and contribute to a team environment.
Proficiency with office software, technology, and relevant computer applications.
Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Prepare patient rooms for admission by setting up items needed by incoming patients.
Orient patients to their room, bed, storage, bathroom, television controls, and emergency call-light system.
Assist patients with dressing, undressing, bathing, oral hygiene, changing bed linens, evening care, and toileting; place belongings appropriately.
Prepare patients for meals, coordinate with primary nurses to ensure the appropriate meal tray is provided, and assist with feeding.
Position, lift, turn, and ambulate patients.
Immediately report observed changes in patients’ condition or behavior.
Help patients pack their belongings and transport them to the lobby.
Follow proper isolation techniques and support service excellence through positive communication with patients, family members, nurses, and physicians.
Use universal precautions and follow environmental safety guidelines.
Comply with infection-control measures and OSHA and AHCA regulations; attend mandatory educational programs and annual in-services.
Follow University and unit-level policies and procedures and safeguard University assets.
Perform other duties or responsibilities as assigned in accordance with the role’s required knowledge, skills, and abilities.