Patient Safety Observer (U), Full-Time

University of Miami • Miami, FL

4d • Onsite

About The Position

The Patient Safety Observer supports patients at UHealth Tower by helping prepare rooms and orient patients to their surroundings and safety systems. The role assists with personal care, meals, mobility, and transitions from the hospital, while promptly reporting changes in patient condition or behavior. The position follows isolation, infection-control, safety, and regulatory requirements and supports positive communication among patients, families, nurses, and physicians. Duties may vary based on departmental needs, and other consistent responsibilities may be assigned.

Requirements

• High school diploma or equivalent, or relevant experience, certification, or license.
• Minimum of 1 year of relevant experience.
• Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
• Ability to work collaboratively and contribute to a team environment.
• Proficiency with office software, technology, and relevant computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Prepare patients’ rooms for admission by setting up items needed by new patients.
• Orient patients to their room, bed, storage, bathroom, television controls, and emergency call light system.
• Assist patients with dressing and undressing, bathing, oral hygiene, changing bed linens, evening care, and toileting; place belongings appropriately.
• Prepare patients for meals, collaborate with primary nurses to ensure the appropriate meal tray is provided, and assist with feeding.
• Position, lift, turn, and ambulate patients.
• Immediately report observed changes in a patient’s condition or behavior.
• Help patients pack their belongings and transport them to the lobby.
• Follow proper isolation techniques and support service excellence through positive communication with patients, family members, nurses, and physicians.
• Use universal precautions and follow environmental safety guidelines.
• Comply with infection-control measures and OSHA and AHCA regulations; attend mandatory educational programs and annual in-services.
• Follow University and unit-level policies and procedures and safeguard University assets.

Benefits

• Medical benefits
• Dental benefits
• Tuition remission

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED