Virtual Patient Observer - Full Time

BJC HealthCare • St. Louis, MO

1d

About The Position

Barnes-Jewish Hospital’s Neurodiagnostic Lab supports the Neuroscience division and its Level IV Epilepsy Monitoring Unit, which uses video monitoring equipment and is staffed by Neurologists and Neurodiagnostic technologists. The Virtual Patient Observer remotely monitors assigned patients, including high-risk patients, through continuous video surveillance. The observer verbally redirects patients from at-risk behaviors and summons the clinical team when assistance is needed or there is imminent danger to the patient or others. This is a safety-sensitive position requiring constant alertness and safe work practices.

The position is full time, 40 hours per week, with a regular schedule of 9:00 p.m.–7:30 a.m. and rotating weekends and holidays. Initial training takes place on day shift, Monday–Friday, 8:00 a.m.–4:30 p.m., for the first two weeks.

Requirements

• High school diploma or GED.
• No prior experience required.
• No supervisor experience required.
• Ability to remain constantly alert and work safely.

Nice To Haves

• Associate’s degree.
• Less than two years of experience.

Responsibilities

• Maintain continuous visual observation of assigned patients on a monitor.
• Verbally redirect patients using a digital two-way audio device, ensure automated audio alerts are activated in the patient care area, and promptly summon the clinical team when a patient needs assistance.
• Help identify and report patient-safety issues and ensure the patient environment is safe; follow departmental protocols and seek clinical-team assistance when a patient may pose a threat to themselves or others.
• Participate in shift hand-offs by sharing relevant patient information and behavior at the beginning and end of a shift.
• Communicate consistently with the clinical team and wait for a replacement before leaving the monitoring station to maintain continuous observation.
• Provide explanations to patients as needed without counseling or offering opinions, while communicating courteously and discreetly and protecting patient privacy and dignity.
• Accurately and promptly document patient activity, interactions, and communications with the clinical team in designated records, according to policy and protocol.

Benefits

• Comprehensive medical, dental, vision, and life insurance, and legal services, available on the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC automatic retirement contribution.
• 401(k) plan with BJC match.
• Tuition assistance available on the first day.
• BJC Institute for Learning and Development.
• Health care and dependent care flexible spending accounts.
• Paid time off combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED