Patient Safety Observer (U), Full-Time

University of Miami•Miami, FL
•Onsite

About The Position

The Patient Safety Observer supports patient care at UHealth Tower by preparing rooms for admissions, orienting patients to their rooms and available equipment, and assisting with personal care, meals, mobility, and discharge transportation. The role requires promptly reporting changes in patients’ conditions or behavior, following isolation and infection-control practices, observing safety guidelines, and communicating positively with patients, families, nurses, and physicians. The position also requires compliance with University and unit policies, OSHA and AHCA regulations, and attendance at mandatory education and annual in-services. Specific duties may vary according to departmental needs, and other consistent duties may be assigned.

Requirements

  • High school diploma or equivalent/relevant experience, certification, or license.
  • At least 1 year of relevant experience.
  • Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
  • Ability to work collaboratively and contribute to a team environment.
  • Proficiency with office software, technology, and relevant computer applications.
  • Strong written and verbal communication skills.

Responsibilities

  • Prepare patients’ rooms for admission by setting up items needed by the patient.
  • Orient patients to their room, bed, storage, bathroom, television controls, and emergency call light system.
  • Assist patients with dressing, undressing, bathing, oral hygiene, changing bed linens, evening care, and toileting; place belongings in appropriate locations.
  • Prepare patients for meals, collaborate with primary nurses to ensure the appropriate tray is provided, and assist with feeding.
  • Position, lift, turn, and ambulate patients.
  • Immediately report observed changes in a patient’s condition or behavior.
  • Help patients pack their belongings and transport them to the lobby.
  • Follow proper isolation techniques and initiate positive communications with patients, family members, nurses, and physicians.
  • Use universal precautions and follow environmental safety guidelines.
  • Comply with infection-control measures and OSHA and AHCA regulations; attend mandatory educational programs and annual in-services.
  • Adhere to University and unit-level policies and procedures and safeguard University assets.

Benefits

  • Medical benefits
  • Dental benefits
  • Tuition remission
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