On-Site Remote Patient Attendant (U), Full Time

University of Miami•Miami, FL
•Onsite

About The Position

The Remote Patient Attendant provides continuous visual observation and surveillance of assigned high-risk patients, monitoring multiple patients from an assigned station. The attendant maintains a clear view of assigned patients and uses a digital two-way audio device to verbally redirect patients who engage in identifiable risk behaviors or face imminent danger. The attendant notifies the unit nursing team when a patient needs immediate assistance and uses the required technology and electronic systems in accordance with department standards. The role includes sharing relevant patient information during hand-offs, reporting equipment variances and following up on non-functional equipment, completing observation documentation at established intervals, and collaborating on the identification and reporting of patient-safety issues. The attendant helps maintain a safe patient environment and seeks assistance from the assigned nursing care team to remove potential hazards. The position is on-site at UHealth Tower and is scheduled for three 12-hour shifts, with days varying.

Requirements

  • High school diploma or equivalent.
  • Certified Nursing Assistant license or certification in a relevant specialty or field, such as Medical Assistant, Emergency Medical Technician, or an associate degree in a medical field.
  • Minimum of 2 years of relevant experience.
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to maintain effective interpersonal relationships.
  • Ability to communicate effectively in oral and written form.
  • Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
  • Ability to work evenings, nights, and weekends as necessary.
  • Commitment to the University’s core values.
  • Ability to work independently and/or collaboratively.

Responsibilities

  • Continuously observe and surveil assigned high-risk patients, including monitoring more than one patient at a time from the assigned station.
  • Maintain a clear view of all assigned patients.
  • Verbally redirect patients using a digital two-way audio device when they engage in identifiable risk behaviors or face imminent danger.
  • Notify the unit nursing team through communication devices when a patient requires immediate assistance.
  • Use visualization and intervention technology and demonstrate proficiency with the electronic systems needed for the role.
  • Participate in hand-offs of pertinent patient information and behavior when arriving on the unit, at shift completion, and for new admissions.
  • Identify equipment variances and initiate follow-up actions for non-functional equipment.
  • Complete required observation documentation at established intervals.
  • Collaborate in identifying and reporting patient-safety issues.
  • Help ensure a safe patient environment and seek assistance from the nursing care team to remove potential hazards in patient rooms.
  • Follow University and unit-level policies and procedures and safeguard University assets.

Benefits

  • Medical benefits
  • Dental benefits
  • Tuition remission
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