Remote Client Enrollment Specialist

AIL•Norfolk, VA
•$90,000 - $119,981•Remote

About The Position

AO Globe Life is seeking a remote Client Enrollment Specialist to guide individuals and families through personalized supplemental benefit options. The specialist conducts virtual client consultations using Zoom, explains enrollment clearly and professionally, provides client-centered service, and maintains accurate documentation and follow-ups. The role emphasizes building long-term client relationships and participating in mentorship and team development. Inbound client interest is provided, so the role does not require cold outreach. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Training, mentorship, licensing guidance, and professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examination, and state licensing costs. Licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Provide a Windows laptop or PC, webcam, reliable high-speed internet, and a professional remote workspace.
  • Have strong communication and interpersonal skills.
  • Be organized, self-motivated, coachable, and comfortable working independently.
  • Be willing and able to obtain required state licensing, if applicable.
  • Be comfortable using virtual tools and participating in video meetings.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • Prior customer service or consultative experience is a plus, but not required.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Walk clients through enrollment clearly and professionally.
  • Guide individuals and families through personalized supplemental benefit options.
  • Hold virtual client consultations using Zoom.
  • Deliver excellent, client-centered service.
  • Handle documentation accurately and manage follow-ups.
  • Build strong, long-term client relationships.
  • Participate in continued mentorship and team development.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • Complete training and licensing support, including licensing guidance.
  • Ongoing mentorship and professional development.
  • Weekly, performance-based earnings; compensation is commission-based and performance-driven.
  • 3% equity opportunity for eligible team members.
  • Monthly and quarterly performance bonuses.
  • Fully remote work with a flexible schedule.
  • Defined growth path into leadership.
  • Collaborative, people-first team environment.
  • Renewal-based income growth opportunities.
  • Inbound client interest; no cold outreach.
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