About The Position

The Remittance Processing Specialist performs basic to intermediate remittance processing tasks, including operating equipment, manually extracting and batching transactions, and carrying out sorting and processing functions. Depending on the assignment, the role may involve operating mail extraction, scanning, imaging, and mail-sorting equipment; opening envelopes and batching checks, invoices, and coupons according to client instructions; or reviewing and preparing outgoing items and packages. The position also includes basic transaction decisions, minor equipment adjustments and repairs, daily reconciliation and billing reports, and maintaining accuracy and productivity in accordance with department and client standards.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Able to work non-traditional hours and a flexible schedule, including weekends, holidays, overtime, and/or off shifts.
  • Meet required minimum productivity and accuracy goals.
  • Good hand-eye coordination.
  • Detail-oriented and quality-conscious.
  • Comfortable working in a fast-paced environment.
  • Deadline-oriented.
  • Works well independently and as part of a team.
  • Able to adapt to change and learn new processes.
  • Able to read and make basic decisions.
  • Able to lift up to 25 pounds.
  • Able to stand for long periods of time.
  • Must be 18 years or older.

Responsibilities

  • Operate mail extraction equipment to create processible batches.
  • Operate scanning, imaging, and mail-sorting equipment, including I-Tran, IMBL, OPEX 30, OPEX 40, OPEX 50/51, and Falcon.
  • Perform basic transactions, sorting, and decision-making.
  • Open envelopes, extract transactions, and batch checks, invoices, and coupons according to client instructions.
  • Perform minor adjustments and repairs to job-related equipment.
  • Review outgoing items for quality, including items for HIPAA clients, and prepare outgoing packages for low- and medium-complexity customers.
  • Prepare daily reconciliation and billing reports.
  • Process work accurately and maintain performance output in accordance with department and client standards.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Paid time off, volunteer time off, and holidays.
  • Employer-matched retirement plan.
  • Employee stock purchase plan.
  • Short-term and long-term disability.
  • Infertility treatment, adoption, and surrogacy assistance.
  • Tuition reimbursement.
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