Remittance Processing Specialist II - Equipment Operator - 3rd Shift

First American Payments Systems•Chicago, IL

About The Position

The Remittance Processing Specialist II performs complex sorting and decisioning of non-standard or rejected transactions, with a focus on daily reject decisioning and processing. The role retrieves rejected transactions from processing areas using reports and audit trails, performs basic sorting and decision-making, and headers batched items with control documents and processing headers. It also involves high-speed mail extraction and scanning, including moderate- to high-complexity client handling and transaction decisioning based on client processing instructions. The specialist processes work accurately and meets department performance standards, and assists with training when needed. The position is scheduled for the third shift, Sunday through Thursday, from 10:00 p.m. to 6:30 a.m. Compensation is $17.50–$18.50 per hour. The position is eligible for commission or an annual performance incentive plan; actual base pay may vary based on job-related knowledge, skills, location, and experience, while taking internal equity into account.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Computer skills.
  • Ability to read and make decisions.
  • Ability to work independently and with others on work for all clients.
  • Comfort working in a fast-paced, deadline-oriented environment.
  • Team player with good interpersonal skills.
  • Ability to adapt to change and learn new processes as the business evolves.
  • Must meet Deluxe-established minimum standards for productivity and accuracy.
  • Ability to lift up to 25 lbs.
  • Ability to stand for long periods of time.
  • Must be at least 18 years of age.

Nice To Haves

  • One year of experience.

Responsibilities

  • Pull rejected transactions from processing areas using reports and processing audit trails.
  • Perform basic-level transaction sorting and decision-making.
  • Header batched items with control documents and processing headers.
  • Perform high-speed mail extraction and scanning, including moderate- to complex-level client handling.
  • Process medium- to high-complexity client sorting and transaction decisioning according to client processing instructions.
  • Process work accurately and maintain performance output in accordance with department standards.
  • Assist with training when needed.

Benefits

  • Healthcare (medical, dental, and vision)
  • Paid time off
  • Volunteer time off
  • Holidays
  • Employer-matched retirement plan
  • Employee stock purchase plan
  • Short-term and long-term disability
  • Infertility treatment, adoption, and surrogacy assistance
  • Tuition reimbursement
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