About The Position

The Processing Specialist II performs complex sorting and decisioning of non-standard or rejected transactions, with a focus on day-to-day reject decisioning and processing. The role includes pulling rejected transactions from processing areas using reports and audit trails, basic transaction sorting and decision-making, and preparing header-batched items with control documents and processing headers. It also involves high-speed mail extraction and scanning for clients with moderate to complex handling requirements, as well as medium- to high-complexity client sorting and transaction decisioning according to client processing instructions. The specialist is expected to meet department accuracy and productivity standards and assist with training when needed. The position works the third shift, Sunday through Thursday, from 10:00 p.m. to 6:30 a.m. The compensation range is $17.50–$18.50 per hour, with eligibility for commission or an annual performance incentive plan. Actual base pay may vary based on job-related knowledge, skills, location, experience, and internal equity.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Computer skills.
  • Ability to read and make decisions.
  • Ability to work independently and with others on work for all clients.
  • Comfort working in a fast-paced, deadline-oriented environment.
  • Team player with good interpersonal skills.
  • Ability to adapt to change and learn new processes as the business evolves.
  • Must meet Deluxe-established minimum productivity and accuracy standards.
  • Ability to lift up to 25 pounds.
  • Ability to stand for long periods of time.
  • Must be at least 18 years of age.

Nice To Haves

  • One year of experience.

Responsibilities

  • Perform day-to-day reject decisioning and processing of non-standard or rejected transactions.
  • Pull rejected transactions from processing areas using reports and processing audit trails.
  • Perform basic transaction sorting and decision-making.
  • Header-batch items with control documents and processing headers.
  • Extract and scan mail using high-speed and moderate-to-complex client handling processes.
  • Sort client work and make transaction decisions for medium- to high-complexity processing, following client instructions.
  • Process work accurately and maintain productivity output in accordance with department standards.
  • Assist with training when needed.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Paid time off, volunteer time off, and holidays.
  • Employer-matched retirement plan.
  • Employee stock purchase plan.
  • Short-term and long-term disability.
  • Infertility treatment, adoption, and surrogacy assistance.
  • Tuition reimbursement.
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