About The Position

The Processing Specialist II performs complex sorting and decisioning of non-standard or rejected transactions, with a focus on day-to-day reject decisioning and processing. The role involves retrieving rejected transactions from processing areas using reports and audit trails, basic transaction sorting and decision-making, and preparing batched items with control documents and processing headers. It also includes high-speed mail extraction and scanning for clients with moderate to complex handling needs, using specified processing equipment. The specialist processes medium- to high-complexity client sorting and transaction decisioning according to client instructions, maintains accuracy and required performance output, and assists with training when needed. The schedule is Friday through Tuesday, 6:30 a.m. to 3:00 p.m. Compensation is $17.50–$18.50 per hour, with eligibility for commission or an annual performance incentive plan. The offered base pay may vary based on job-related knowledge, skills, location, experience, and internal equity.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Computer skills.
  • Ability to read and make decisions.
  • Ability to work independently and with others on work for all clients.
  • Comfort working in a fast-paced, deadline-oriented environment.
  • Team-player attitude and good interpersonal skills.
  • Ability to adapt to change and learn new processes as the business evolves.
  • Must meet Deluxe-established minimum standards for productivity and accuracy.
  • Ability to lift up to 25 pounds.
  • Ability to stand for long periods of time.
  • Must be at least 18 years of age.

Nice To Haves

  • One year of experience.

Responsibilities

  • Pull rejected transactions from processing areas using reports and processing audit trails.
  • Perform basic transaction sorting and decision-making.
  • Header batched items with control documents and processing headers.
  • Perform high-speed mail extraction and scanning for moderate- to complex-client handling.
  • Process medium- to high-complexity client sorting and transaction decisioning according to client processing instructions.
  • Process work accurately and maintain performance output in accordance with department standards.
  • Assist with training when needed.

Benefits

  • Medical, dental, and vision healthcare.
  • Paid time off, volunteer time off, and holidays.
  • Employer-matched retirement plan.
  • Employee stock purchase plan.
  • Short-term and long-term disability.
  • Infertility treatment, adoption, and surrogacy assistance.
  • Tuition reimbursement.
  • Commission or annual performance incentive plan eligibility.
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